(Senior) Service Operations Officer

Łódź, PL, 93-281

Job ID: 24325 

Would you like to take part in capital market services activities? We are now looking for a (Senior) Service Operations Officer to Derivatives Services area.

At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

Welcome to the OTC Derivatives team. We add value by providing service of trade booking & settlement for derivatives products, together with our colleagues from front office. As the (Senior) Service Operations Officer, you’ll play a valuable role in trade validation, and booking process which is vital for Nordea as a market participant.

What you’ll be doing:

  • Trade reports monitoring
  • Trade details validation
  • Booking of trades reqested by Front Office
  • Cooperation with trading desks representatives
  • Validation of data which are being transfered between systems
  • Internal investigation of dependencies on trade details

You’ll join a committed & skilled team which is providing best in class service for our stakeholders from Markets. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Have capability to work under time pressure and prioritize tasks 
  • Have collaborative and constructive mindset
  • Have analytical and strong problem-solving and organizational skills 
  • Put attention to details and have clear and concise communication skills
  • Are advenced user of MS Office enviroment

Your experience and background: 

  • Finance/maths/statistics/economics/data base related university degree 
  • 1-up years professional experience in financial institutions – experience in a bank back office will be an asset but not essential
  • English language on professional level
  • Knowledge & understanding of capital markets structure, stakeholders, dependencies & products


If this sounds like you, get in touch!


Next steps

Submit your application no later than 03/07/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.


Please include permit for processing personal data in CV as following: 


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp. 


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.


We reserve the right to reply only to selected applications. 

Department:  Administration / Back Office / Support

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