Associate/Process Specialist with Finnish

Job ID: 4487

Associate/Process Specialist with Finnish

We are looking for a permanent position as a Process Specialist in Daily Banking Processing FI 3 team to join us in Łódź to deliver and develop great quality service and products to Nordea's customers in Finland. We offer full-time employment.  

About our team

Meet the Daily Banking Processing FI 3 team. Our role is to add value by delivering services and products with high quality and efficiency. As Process Specialist you’ll play a valuable role in keeping our delivery promises to our customers and stakeholders while working on constant improvements. Our team is located in Łódź, Cross Point A building, on the top floor. We are part of Daily Banking Services supporting customers in Finland. We are the team of 13 passionate people who focus on making daily transactions, paying estate bills and monitoring several other smaller processes.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.  

Main responsibilities in this role:

• Proactively gaining process knowledge while maintaining focus on the customers’ needs
• Handling routine tasks at the required level of quality and within time frame following established procedures
• Building strong and trustworthy relations with the colleagues in the team and stakeholders across Nordea, especially with Finland
• Identifying and proposing improvements within own area of responsibility to increase process efficiency and reduce risk and cost

You will join a team of easy-going and helpful team mates who are looking for a new companion!

Who you are

This is the right role for you if you are fluent in Finnish (spoken and written), have a positive mindset and you are ready to take new challenges on daily bases, you take matters into your own hands and are improvement driven and understand the importance of team work and great collaboration.

Your background and skills include: 

• Fluent/native Finnish (spoken & written)
• English (spoken & written) on good communicative level (at least B2) as we use it on daily basis
• Solution-oriented mindset
• Great eye for detail
• Computer literacy including MS Office Tools

It would be ideal if you also: 

• Worked with some Finnish applications before 
• Are AI solutions oriented 
• Are good at excel 
• Know Subject Matter Expert duties and have created process instructions before

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 02/06/2026.

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.