AI Engineer (GenAI / Agentic Platform) Expert IT Developer

Job ID: 3357

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for an AI Engineer to join our team on a permanent, full-time basis. In this role, you will help us build our own Finance AI Platform - a strategic initiative that will empower Group Function Technology with cutting-edge AI capabilities and lay the foundation for a growing portfolio of AI-driven use cases across the organization. 

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

Meet the Regulatory Reporting Software Development Team. We deliver end-to-end technology solutions for Nordea's Regulatory Reporting Service Domain - from building and maintaining software to automating key processes and supporting critical platforms. Our work keeps Group Function Technology running smoothly and compliantly, and we are now expanding into AI to unlock the next wave of efficiency and intelligence for the bank.

What you'll be doing

Main responsibilities in this role: 

• Designing, building, and operating agentic AI services - orchestrating tools, workflows, and integrations across cloud systems and enterprise data sources to power our Finance AI Platform  
• Implementing and continuously improving RAG pipelines for internal knowledge and regulatory artefacts, including ingestion, retrieval tuning, and evaluation    
• Integrating AI workflows with internal platforms and back-end services through robust, well-defined APIs and tool/function schemas   
• Building quality and observability in from day one - automated testing, evaluation frameworks, monitoring, telemetry, and performance optimization
• Collaborating closely with engineers and business stakeholders to set technical direction, establish strong AI foundations, and drive the team forward

Who you are

This is the right role for you if you are a team player with a leadership mindset - someone who takes ownership, leads by example, and helps others grow. You are comfortable working in a new, evolving area where not everything is defined yet. You have a genuine passion for Generative AI - you follow the field closely, have your own point of view, and enjoy turning new ideas into real solutions. You care about engineering quality - clean code, good tests, and solid design matter to you. And you are a generous colleague: you share knowledge, support the people around you, and see the team's success as your own.

Your background and skills include:     

• 5+ years of professional software development experience, with a proven track record of shipping production-grade LLM applications - including RAG, tool/function calling, and agent orchestration - with reliability, security, and observability in mind 
• Strong Python skills as the primary language for AI systems, with solid experience building and integrating RESTful APIs and connecting to enterprise back-end platforms 
• Hands-on RAG experience: document ingestion pipelines, chunking, embeddings, retrieval strategies, grounding, and evaluation - including working with vector storage solutions such as Amazon OpenSearch or pgvector on S3/RDS 
• Practical experience with agentic frameworks and orchestration - planning, routing, tool use, and human-in-the-loop patterns; using frameworks such as LangGraph, LangChain, Microsoft Semantic Kernel, or equivalent 
• AWS cloud experience - including Amazon Bedrock, SageMaker, vector/AI-ready data services, and CI/CD tooling with containerisation via Docker

It would be ideal if you also: 

• Have experience with Snowflake for data platform integration and managing AI-ready data at scale 
• Are familiar with the Model Context Protocol (MCP) and building or consuming MCP-compatible tool interfaces
• Have hands-on experience working with Claude (Anthropic) models, including prompt engineering and API integration

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

​Submit your application no later than 19/05/2026. 

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

For candidates in Poland: Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.

We reserve the right to reply only to selected applications.