IT Operation Specialist

Gdańsk, PL, 80-309

Job ID: 14207 
 

We are looking for person having conceptual way of thinking who is eager to learn new things and focused on continuous high quality service delivery. You will work closely in a micro team (5 people), which is a part of Application Maintenance organization. You will have an opportunity to work independently, come up with your own ideas, be the 2nd line of support and a key player between Business and Development team.

You will be working in an international environment where close, friendly and professional cooperation are the main values. You will play an important role in supporting Collateral Management applications. You will be independent in taking decision, maintaining Pre-Production and Production environments, arranging meetings with Development and Business teams, driving long and short term projects. You will be working with professional IT technologies like Windows Server 2016/2019, RedHat Enterprise, Oracle Database, monitoring tools (Grafana, Influx DB, Telegraf, Geneos, Splunk), UC4, Bamboo, MQ Explorer, etc.

The team you will be working with is located in Gdansk, Poland.

Responsibilities:

  • 2nd line support for banking applications
  • Deploy new versions of software
  • Migration projects
  • Transitioning and decommissioning projects
  • Process automation (bash scripts, PowerShell scripts, schedulers)
  • Building, developing and maintaining the monitoring systems and act upon warnings and alerts to prevent applications from failure
  • Cooperate with various IT teams – Development teams, Service Desk, Infrastructure teams
  • Follow ITIL framework best practices to manage tickets in BMC Helix platform
  • Contribute to Knowledge Management System to prepare instructions
  • Care of a good relationships with business teams and application users


Your profile and background:

  • Proficient in English both writing and speaking
  • A very good knowledge of Windows Server administration
  • Very good Linux system administration (Red Hat)
  • Having scripting knowledge will be an asset (Bash, Powershell)
  • Oracle SQL knowledge (Oracle/PLSQL is an asset)
  • Knowledge of ITIL framework (experience in ITIL based ticketing tools is an asset)
  • Having an experience with JIRA or any other KANBAN / Agile based tools
  • Having a knowledge on how to prepare a good documentation, knowledge base (Confluence)


If this sounds like you, get in touch!

 

Next steps

Submit your application no later than 04/01/2023. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (nordea.com)

We reserve the right to reply only to selected applications.

Department:  IT/Technology