Senior IT Analyst to deliver and maintain digital solutions to join Digital Wealth Delivery

Job ID: 23287 
 

Do you thrive in a collaborative environment where we do our utmost to provide a great customer experience? Are you curious about Nordea’s digital solutions in the context of the Savings & Investment area?

We are now looking for a Senior IT Analyst to strengthen our team and contribute to key applications running smoothly – by monitoring and facilitating tasks for improvements as well as minimize interruptions impacting customers. 

At Nordea, we know our customer’s needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow. We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us you’ll find plenty of opportunities to grow and make your mark on something bigger.  

About this opportunity

Welcome to Digital Wealth Delivery within One Digital! 

In Digital Wealth Delivery, we support the business needs of Digital Wealth. We add value by delivering, maintaining and supporting the digital solutions that enables customers and advisors to see, manage and follow-up on savings, investments, pensions and life risk insurances. As our new Senior IT Analyst, you’ll play a valuable role in facilitating a great customer experience by ensuring our savings and investment solutions runs smoothly. 

What you’ll be doing

• Hands-on tasks related to monitoring, configuration, testing, documentation and requirement management – especially towards our software vendor
• Facilitate that required infrastructure is in place to enable our applications to run as intended 
• Plan and facilitate deployments according to Nordea’s change management process
• Communicate with vendor’s development- and support teams
• Support colleagues during incident- and problem management
• Address stakeholder questions and handle ad hoc requests coming from various stakeholders
• Participate in – and occasionally drive – project work

This role is located in Gdańsk. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine that you share with us. 

To succeed in this role, we believe that you: 

• Have a proactive and self-driven personality
• Take responsibility for solving problems and getting things done – and are thorough in doing so
• Proactively seeks new knowledge, are curious, solution-oriented and promote collaboration among your colleagues 
• Remains calm, focused and collaborative during high-impact situations
• Are a good communicator and a team player
• Are time flexible – as we occasionally run some tasks outside regular work hours

Your experience and background

• User and Admin of Windows OS
• Experience with maintaining and changing critical applications as well as IT infrastructure according to applicable requirements 
• SQL experience
• Experience in scripting (PowerShell, Python, batch)
• Experience with monitoring tools (Splunk and AppDynamics) 
• Fluent in English, both written and spoken
• Knowledge and/or interest in trading and banking is considered an advantage

Please note that this role will occasionally require work outside normal business hours to provide support on planned upgrades, deployments etc.

If this sounds like you then get in touch!

Next steps

Submit your application no later than 01/05/2024. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.