Senior IT Operations Specialist/DevOps

Gdańsk, PL, 80-309 Gdynia, PL, 81-537 Warszawa, PL, 02-460

Job ID: 23954 


Would you like to support Nordea Credit APIs and be part of DevOps execution? We are now looking for a Senior IT Operations Specialist/DevOps to secure the daily operations for several of Nordea’s microservices.


About this opportunity


Welcome to the Credit Retail Domain. We add value by providing high performing teams to support our technology lifecycle for our Retail Credit solutions. In Application Management Capability we are part of “run the bank”. As Senior Infrastructure Operations Specialist you’ll play a valuable role in process delivery, supporting the development teams (in the Nordics, Poland and India) in their sprints, managing CI/CD for plenty of APIs, cooperate with Platform Owners but mainly focusing on day-to-day activities. Moreover you will have significant input on building DevOps approach in Credit & Collateral Service Area.


What you will be doing:

  • Incident and Problem Management/RCA.
  • Assist and engage with platform operations teams and the delivery factory in technical matters, to ensure compliance and efficient operations.
  • Event Management - taking a proactive approach to services monitoring, evaluating and working with improving service performance and stability.
  • Analyzing data flow in production, running scripts etc., perform post-deployment verifications to ensure service availability.
  • Maintain Pre-Production and Production environments, build and maintain CI/CD pipelines
  • Building a run book, i.e. establishing a solid structure / ways of working / knowledge base for our services from an operational standpoint that can be utilized over time.


You will be part of a great team and cooperate with multinational teams. The role is based in Tricity or Warsaw.


Who you are


Collaboration. Ownership. Passion, Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To succeed in this role, we believe that you have:

  • More than 5 years of professional working experience (preferably in ITIL framework)
  • Experience with working within 2nd line technical support or DevOps.
  • Good understanding of Agile methods
  • Excellent communication skills in English, verbal and in writing


Your experience and background:

  • Good understanding in Docker container development, support and orchestration with Kubernetes (Jenkins, Maven)
  • Good understanding of relational database (Oracle, DB2)
  • Basic knowledge related to: Spring, Hibernate, XML, JSON, Kafka.
  • Excellent troubleshooting capabilities, using tools like Splunk, Apica, Sysdig etc.
  • Software development knowledge in Java/J2EE is an asset


On a personal level, you are an easily approachable person who wants to work efficiently and like to open communications with various stakeholders. You carry a positive attitude!


If this sounds like you, get in touch!


Next steps


Submit your application no later than 01/06/2024.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following: 


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp. 


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:


We reserve the right to reply only to selected applications.

Department:  IT/Technology