Technology Service Lead in Application Management team

Gdańsk, PL, 80-309 Gdynia, PL, 81-537 Helsinki, FI, 500 Stockholm, SE, 111 46

Job ID: 23783


We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us. 


We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on the broader perspective in our daily challenges. 

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

About this opportunity


Come join an exciting Technology Service Lead position in Application Management Team, Enterprise-wide master and reference data domain in a global bank, leading the daily management & operations for a curtain set of services within the Group Functions Technology Service function.


You will act as a Technology Service Lead for all applications within your service portfolio. You will play a valuable role in setting the strategy and creating the roadmap for your portfolio and you will be doing this together with key stakeholders across the bank. Working with international teams in an inspiring & work-life balanced based working environment, you will have lots of opportunities to expand your skills and advance your career.


What you will do:

  • Managing and leading the interface to key Business & Technology stakeholders including ensuring continuous alignment with Technology Business Strategy (workforce, partnerships, standards) as well as with Common Frameworks, guidelines and Tech Standards
  • Planning and optimizing the Technology total cost of ownership for own business portfolio including annual target setting and following up on this. You are fully responsible for your financial management!
  • Ensuring execution and deliverables according to Technology & Business roadmap observing the priorities, execution structure, funding and capability resource plans across the full value-chain
  • Championing technology strategies and creating awareness of technology trends and opportunities
  • Ensuring management of portfolio specific & vendor contracts
  • Working across cultures enabling an international footprint


This role is based in Helsinki, Stockholm or Gdynia/Gdansk office. This is a permanent full-time role and we follow hybrid model of working. Ideally you could start already before the summer.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To succeed in this role, we believe that you:

  • Have leadership experience and know how to both set direction & challenge the status quo for the greater good of Nordea
  • Are role model for collaboration, empowering own team, inspiring the “Can Do” attitude
  • Have strong communication skills and good at Stakeholder Management at all levels of the bank
  • Are result oriented, taking ownership, reaching out and “making things happen”. Basically being customer centric mindset actively seeking value-creation opportunities through technology
  • A preferred candidate with an IT technical background enabling the candidate to understand the technical context of the area
  • Have strong skills within transformation and project/programme management creating proven changes in complex financial environments
  • Have knowledge of DevOps & ITIL principles preferably from working within financial services institutions


What we offer

Our team collaborates with several different stakeholders, and we value our good team spirit. You would join in truly international cross-country team as we are located in Finland, Sweden, Denmark, India and Poland. Many of your future colleagues have technical background and are thinking strategically as we are responsible of financial crime applications and financial reporting for the whole group. We follow hybrid model of working and have flexible working hours. Nordea offers great benefits which differs in each country.


If this sounds like you, get in touch!


Next steps

Submit your application no later than 31/05/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.


For candidates in Sweden only - For union information, please contact or

For candidates in Poland only - Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.

Department:  IT/Technology