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Chief Expert in Nordea

Gdynia, PL, 81-537 Gdańsk, PL, 80-309 Warszawa, PL, 02-460 Łódź, PL, 93-281

Job ID: 11050 

Would you like to be part of the fast-paced payment area and an ambitious Payments Unit management team? We are now looking for a Chief Expert who is willing both to support unit initiatives and management but also capable to take lead making us reach our business goals.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Payments Service & Application Management unit! We are approximately 50 people in Payments Service and Application Management and organized within Group Business Support COO. We add value by supporting the payments change agenda and by ensuring stable payments services to the organisation. 


As the Chief Expert, you’ll play a valuable role in supporting, as well as taking responsibility for initiatives and deliveries across teams and countries. You have good collaboration skills but also are capable to work interdepdently across the unit. Your main focus will be the units business goals and to support the further development of the unit which includes to strengthen the utilisation of PowerBI, data gathering and quality of our KPI Dashboard, Risk Management deliveries, as well as general management support.

What you’ll be doing:

  • Support, coordinate and drive operational and strategic business initiatives across and beyond the Payments unit and be capable to lead the execution
  • Support, be involved and take responsibility in our ambition to drive more dialogues, actions and decisions based on data insight with supporting tooling and dashboard
  • Perform presentations and interact with a wide range of stakeholders across Nordea
  • Manage and support the risk, compliance and audit agenda
  • Support the Payments Management team

You’ll be working in the business support team that serve the management team and be reporting to the Head of Payments Service & Application Management. Our aim is to always provide high quality deliveries to the value chains we are supporting.


The role is based in Gdynia; Gdańsk; Warszawa; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Are a self-driven, structured professional with a can-do attitude 
  • Thrive in a fast-paced environment and have an excellent ability to prioritize and deliver within short time-frames
  • Are a team player with strong stakeholder management and presentation skills
  • Demonstrate structured thinking and are comfortable working with complex assignments 
  • Have the ability to communicate effectively across all levels of organization

Your experience and background: 

  • Cross-organisational driver capabilities achieved via experience from line leader role, projects leadership, business change initiatives
  • Some experience expected with one or more of the following areas; technology, payment services, Power BI (or similar)
  • Relevant Bachelor's or Master's Degree
  • You are fluent in English, both speaking and writing (professional level)


If this sounds like you, get in touch!


Next steps

Submit your application no later than 13/07/2022. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (

We reserve the right to reply only to selected applications.

Department:  Business development / Product and Service develop

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