Contract Manager/ Senior Contract Manager

Job ID: 3673

Welcome to Group Technology at Nordea, where we engineer solutions and drive the bank’s transformation by ensuring a holistic and structured technological foundation that enables our Customer Vision and Business Strategy.

We are looking for a Contract Manager to join our growing team, offering a full-time permanent employment agreement. Nordea is a tech-driven bank where traditions meet tomorrow, and where you can make a real impact by managing some of our most critical IT supplier agreements.

About our team

You will be part of a centralised supplier and contract management unit within Group Technology. Our role is to ensure that compliant, cost-efficient and resilient IT services are delivered to Nordea, while continuously exploring opportunities for improvement, innovation and future readiness together with our suppliers.

Main responsibilities in this role:

• Managing IT contracts end-to-end, including planning, drafting, negotiating and executing contract changes
• Maintaining oversight of obligations, deliverables, financial management (such as Service Level Credits) and agreement changes throughout the contract lifecycle, as well as supporting resolution of contractual disputes
• Drive and coordinate risk management activities and regulatory compliance such third party risk management assessments, business continuity, exit plan updates and testing as well as supporting audit and assurance reviews
• Provide contract expertise and guidance to service owners, interfacing units and other stakeholders
• Building and maintaining strong, long-term relationships with Nordea’s strategic IT suppliers while contributing to continuous improvement of contract management best practices

Who you are

This is the right role for you if: 

• Are a collaborative and structured professional who is motivated by working with compliance as well as with understanding business needs and contractual and commercial impact
• Can think outside the box and are motivated by working with continuous improvements
• Take ownership, communicate clearly and enjoy working closely with your colleagues, internal stakeholders and external suppliers in a complex, regulated environment

Your background and skills include: 

• Minimum 5 years of experience in contract management, procurement or an IT delivery organisation, preferably in an complex international environment
• Hands-on experience working with IT contracts, preferably within the consultant area and/or outcome based commercial models
• Strong ability to build trusted relationships with stakeholders and suppliers
• Solid analytical skills combined with strong interpersonal and communication skills
• Commercial understanding and an ability to understand the business needs and translate into agreement terms
• Fluency in English, both written and spoken

It would be ideal if you also:

• Have experience working with risk management and/or Supplier Relationship Management
• Have worked within a regulated environment
• Bring hands-on experience with IT services, and/or ITIL or Agile ways of working

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

​Submit your application no later than 11/06/2026. For more information, you’re welcome to contact Jenny Forsgren Skytén at jenny.forsgren.skyten @nordea.com.

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter or hiring leader
• Online interview with the hiring leader
• Background check and reference check

For candidates in Poland: Please include permit for processing personal data in CV as following:
 
In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.
 
The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.
 
We reserve the right to reply only to selected applications.