Designer - junior/mid level to OneDigital Team

Gdynia, PL, 81-537 Łódź, PL, 93-281 Warszawa, PL, 02-460

Job ID: 13899


Nordea CX & Design Community is planning to onboard some new Designers.


This is a rare opportunity to join a mature multinational Design Community (60 people, 20 nationalities, 4 countries) in an environment that is driven by the Nordic work culture. True experience, knowledge, teamwork and cooperation over hierarchies and titles. Sharing and helping each other to develop over competing and challenging each other.


You will get a chance to collaborate with world-renowned specialists in each design discipline – learning the best practices and mastering complex design processes while working hands-on with developing the Nordic banking services. Our Design teams are composed taking into account a variety of different specialist skills – Service, UX, UI, Content and Research - and different Design Thinking frameworks are utilised on the daily basis.


In Nordea, you will get the opportunity to apply your creative skillset to a variety of hard digital challenges – from building personalized banking interfaces that are simply beautiful, to creating the next generation of customer support, and bringing the customer experience strategy to life across four countries.   


What you’ll be doing:   

On a daily basis, you will work on responsive web and mobile design projects from concept to development, while working side-by-side with your team of designers, as well as Developers and Business Stakeholders. We are looking for someone that is curious and continually looking for ways to grow their design skills to work with our product development teams, to think critically about what we’re doing and to help improve the customer interactions through empathy. 


  • Designing solutions for customer needs in native mobile or responsive web platforms 
  • Working with the User Researchers to gather insight, test hypothesis and incorporate customer feedback into solutions 
  • Continuing to stay abreast of the latest design tools and techniques, customer needs, behaviour and perceptions, as well as business and industry drivers 


To succeed in this role, we believe that you:

  • Have strong communication and writing skills (in English), as well as the ability to explain your design decisions and present your work and clearly articulate all the complexities related to design process itself and visual documentation that you will deliver.
  • Ability to independently orchestrate and drive the whole design process from co-ideation through early concepts to final deliveries
  • Have a passion for all things design-related
  • Are a well-organised, independent and curious self-starter with good time-management abilities


What kind of projects would you be working with?


At this point we are recruiting the Designers that would be onboarded to one of two major areas:

  • Servicing – helping to develop the experience for essential parts of Daily Banking solutions for web and mobile providing them with seamless experience across self-servicing channels.
  • Commercial Cards – supporting the creation of client facing card solutions.


Main benefits of working at Nordea: 

  • Reasonable workload and nordic work atmosphere.
  • Development opportunities - you will have access to e-learning platforms like Udemy and O'Reilly, plus have a chance to take part in conferences across Poland and Europe.
  • Hybrid work model - we propose 1 day from the office in Gdańsk/Gdynia or Warsaw to have a chance to integrate with the Team, there is a high flexibility.
  • Cafeteria platform - 260 PLN net.
  • Pension program (PPE): 3,5% of your salary is transferred each month to a dedicated account
  • Profit-sharing program: even up to 1600 EUR per year on top of the salary.
  • Recommendation program: from 1000 to 12000 PLN net if you find a colleague that joins Nordea.


About recruitment process:


We do not believe in super-complex, multi-stage recruitment processes.


For us, the whole thing should get concluded in three 30-60 min meetings. The first one is a freestyle chat, the second is the one in which you get to present your skills, the third one is the one in which we check your cultural fit – as easy as it can get.

Feel free to apply, and if you meet our criteria, we will reach out to have a chat.


If this sounds like you, get in touch!


Next steps


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.

Department:  Digital/ Design