Expert IT Analyst

Job ID: 25990 

Would you like to  join our international team, to support us  in work on Customer Experience Survey application? We are now looking for a  Expert IT Analyst to to help us with a mission of simplifying and transforming our business and IT landscape.

In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career. 

About this opportunity

Welcome to the Requirements & Analysis team. We are part of Data Systems in Group Data Management. As Expert IT Analyst you’ll play a valuable role in in building and supporting strong and productive teams.

What you’ll be doing:

• Oversees the implementation, configuration, and maintenance of customer Survey process.
• Manage the integration of survey platforms with existing IT infrastructure including database and real time streaming platforms
• Ensure accurate and efficient data flow from collection systems to storage and analytics platforms
• Work with multiple, large and complex databases in Hue
• Perform data analysis and verify outcomes for business requirements
• Act as a bridge between business needs and developers to ensure the delivery of high quality IT solutions
• Attend meetings with business, clarify issues with requirements, brainstorm for new, better solutions
• Present findings to stakeholders, purpose new sources/attributes/statistics
• Work with business in reaching out to stakeholders with queries about data, the meaning and logic behind it for new requirements and sources
• Checking data and process quality during BAU
• Creation and maintenance of relevant documentation including requirements, functional and technical specification that define and support the solution
• Working in an Agile environment as an integral part of the cross-functional agile delivery team

You’ll join a team of great individuals, where continuous learning is a virtue. The role is based in Gdynia; Gdańsk; Helsinki; Warszawa; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Experience with data analysis -  SQL is a must, working with Hive is an asset or at least the ability to quickly find solutions for HiveQL
• Ability to work on your own, actively search for solutions and answers (is proactive in reaching out to colleagues for help)
• Logical thinking, knows how to understand new databases quickly
• Ability to find solution to complex data analysis questions
• Knowledge how to speak with stakeholder/business, you can stand your ground in a professional way
• Is innovative in finding new solutions, can quickly come up with analytical proposals during meetings
• Experience in working with distributed systems 
• Experience with collecting and managing business requirements to design, develop and deliver IT solutions
• Ability to understand and to create technical documentation (i.e. Confluence)
• Excellent communication and stakeholder managment
• Good understanding of the Agile mindset and values
• Experience in working with business end users

Your experience and background: 

• knowledge of SQL, technical design & creating technical documentation
• a strong solution-oriented and analytical mindset
• Thrive when working with complex end-to-end solutions and processes
• Experience in working with distributed global teams
• Fluency in spoken and written English language
• The knowledge about iterative and incremental development
• The knowledge about fundamentals of software development processes and procedures
• SAFe knowledge 

If this sounds like you, get in touch!

Next steps

Submit your application no later than 23/09/2024. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.