IT Analyst in Technology Resource Management

Job ID: 1652

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

Would you like to get closer to Technology and learn how in Group Technology Office we support Resource Management processes? We are looking for an IT Analyst in Technology Resource Management.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

Meet the Technology Resource Management team. Our role is to provide transparency in reporting, advisory and support towards all Technology units on deliveries within resource management processes. As a IT Analyst you’ll play a valuable role in delivering central help to Group Technology by ensuring high quality of data analysis and contribute into reporting on FTEs, as well as flexible support in the processes in resource management.

What you'll be doing

Main responsibilities in this role:

• Driving and taking responsibility by suggesting improvements and process efficiencies to optimize current resource management process, driving key elements of functional setup of Resource
• Management Team. In collaboration across, you are developing and brainstorming the quality and efficiency of Resource Management processes 
• Providing thorough data analysis decision making materials, reports to support FTE & cost transparency towards various internal stakeholders in the value chain, enabling holistic view in order to develop maturity of RM team’s owned processes and cost & productivity analyses to support management / business decision making 
• Ensure smooth process of contracting and prolonging external consultants per supported area in Technology 
• Secure high data quality 
• Participate in change management activities: inform and guide our stakeholders 
• Support the unit by solving problems and contributing with new ideas to achieve business and/or process goals and efficiencies, including maintenance of the data in between different sources, with positive attitude and with a mindset of one team 
• Support in managing contracts information according to project requirements 
• Contacting stakeholders when needed via Phone and in Digital Channels
• Secure high standard of the advisory: taking responsibility in gaining good organisational understanding by networking and building professional relationships and competencies in being proactive sparring partner 
• Leverage AI in daily work to ensure effectiveness and use of modern tools in example Microsoft Copilot

Who you are

This is the right role for you if you: 

• Are self-driven, good at stakeholder management and understand when to prioritize tasks with ability to take necessary dialogue and follow ups 
• Are a team player who actively contribute to continuously improve the overall delivery of the team
• Have an ability to adapt and learn new procedures    
• Have analytical mind and are comfortable in working with numbers 
• Have the ability to see the big picture as well as dig into the details  
• Have relevant educational background 
• Have advanced Excel skill 
• Have fluent English both written and spoken 
• Have excellent communication skills and act proactively 
• Have passion to do well and are solution-oriented (right attitude is the most important) 
• Have impeccable manners and high set of business ethics 
• Are process oriented (data management inside the process) 
• Manage time effectively
• Adapt interpersonal style to suit different people or situations
• Adapt and responds to change, accept new ideas and change initiatives
• Demonstrate a respect, interest and understanding of others as well as encourage a climate of teamwork

What we offer:

• Comprehensive onboarding to your new job – we work under NDA
• Flexible working – we are using hybrid model and flexitime
• Job-related training & learning
• 'Great team atmosphere’ is not only a catchline, this is how we really perceive vibrations in our department

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

​Submit your application no later than 22/02/2026.

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.