IT Contract Manager

Gdynia, PL, 81-537 Gdańsk, PL, 80-309 Warszawa, PL, 02-460

Job ID: 23179


Do you have experience from working with suppliers delivering IT services, cloud or infrastructure solutions? Or do you have experience in delivering IT services or software solutions in a contractual context? Would you like to be part of a centralised unit that is managing some of the bank’s most critical and major IT suppliers? We are looking for a curious and collaborative person that would like to join our team!


At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.


About this opportunity


We add value by ensuring that compliant and cost efficient services are delivered to Nordea, while also exploring opportunities for the future through innovation – ensuring Nordea remains competitive also in the future. You will execute contract management tasks in line with best practices and to help producing value add for Nordea, ensuring control and oversight for the contracts you will manage.


What you will be doing:

  • Plan, prepare and execute contract changes for large IT contracts
  • Develop and keep an oversight over ongoing agreement changes
  • Develop and keep an oversight of obligations and deliverables throughout the contractual lifecycle
  • Provide contract training for stakeholders and facilitate awareness sessions within the team
  • Support with agreement expertise to interpret agreement specific terms and collaborate with service owners, interfacing units and other stakeholders
  • Participate in Nordea’s risk processes as well as in regular audits (internal and external)
  • Develop and maintain long-standing relationships with Nordea’s IT suppliers
  • Continuously explore opportunities for how our IT agreements can be improved
  • Contribute to improve processes and best practices within the supplier management area
  • Contribute and/or participate in activities with our suppliers that will increase the resiliency of the bank


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. To succeed in this role, we believe that you need to be driven by “law and order” and continuous improvements.


Your experience and background:

  • 3-7 years of experience in an international environment working within either the space of contract management, procurement or an IT delivery organisation
  • Experience in working with IT contracts
  • Ability to build trusted relationships with internal stakeholders, as well as with suppliers
  • Experience in challenging and improving IT contracts
  • Strong interpersonal and communication skills
  • Fluency in English (both in writing and speaking)


It will also be of benefit with below experience and/or competencies, but not a requirement:

  • Experience working with risk management
  • Working within a regulated environment
  • Hands-on experience with IT services, cloud or infrastructure solutions
  • ITIL and/or Agile certification


If this sounds like you, we cannot wait to receive your application!


Next steps


Submit your application no later than 31/05/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following: 


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp. 


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:


We reserve the right to reply only to selected applications.

Department:  IT/Technology