Business Analyst to Nordea Finance Debt Collection

Job ID: 3020

Would you like to be part of an exciting journey in Nordea Finance Debt Collections, and support our Debt Collection remediation program with valuable data insight, analysis and good practise data handling.

We are now looking for Business Analysts within the newly established Debt Collection Remediation team, supporting remediation activities and project management with analysis & data insights.

This is an opportunity for you to be a crucial part of the transformation, securing that Nordea stays compliant through increasing regulatory demands. So, bring your ideas, skills and unique background - with us, you’ll be in good company with plenty of opportunities to collaborate, grow and make a difference. 

About our team

Welcome to Nordea Finance. We add value by offering the best solutions to our customers within point-of-sale products and  have the expertise and resources to service all customer segments across Nordea, offering equipment finance, car finance, retail finance and receivables finance right across the Nordics.

Debt Collection Remediation team is established to oversee change and lead transformations related to regulatory requirements within Debt Collection. You will join a small team and work closely with stakeholders within Nordea Finance and Nordea Group to ensure progress of the program.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.  

Main responsibilities in this role: 

• Conduct data analysis within debt collection historical data, create reports, and develop modeling solutions to support decision-making for e.g. remediation execution processes.
  
• Work with local debt collection units to understand their requirements and transform their needs into actionable initiatives.
  
• Support process development with data insights
  
• Improve data and process quality through root cause analysis and methodologies.
  
• Coordinate and drive ad-hoc assignments, support the Project management, and participate in various forums with widespread responsibility within the tasks of remediation.

You will report to Head of Debt Collection Remediation. This role is based in the Helsinki.

Who you are

This is the right role for you if you have:

• Are passionate about data, numbers & analytics 
  
• Are a result-oriented person with the ability to think out of the box
  
• Have good stakeholder management and communication skills, being able to connect with people in all levels, countries, and across the value chain of Nordea Group
  
• Are a true team player with a strong ability to operate in a fast-paced, challenging and changing business environment
  
• Are solution-oriented, structured, proactive, self-motivated and live Nordea’s values

Your background and skills include: 

• Reporting, planning & analytical background with experience in data quality related activities
• Strong knowledge in Excel & PowerPoint and  possess good presentation skills
• Preferred experience with Power Bi
• Bachelor's/master’s degree in data, business, engineering or other relevant topics.
• You come with experience from a similar area  i.e debt collection company, leasing company or bank
• Have knowledge of debt collection legislation
• Have knowledge of termination of contracts / Leasing
• Has knowledge of the processing of death estate cases
• Excellent written and spoken communication skills in English
• Masters Degree in software engineering, data science, computer science or equivalent field

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 17/05/2026. For more information, you’re welcome to contact Mathias Priess Kappelborg.

The recruitment process consists of the following steps:

• Preliminary CV selection
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

A security clearance will be performed for the person selected for this position.