Business Analyst to Operations Strategy & Change

Helsinki, FI, 500 Stockholm, SE, 111 44 Oslo, NO, 0368 Łódź, PL, 93-281 Tallinn, EE, 11415

Job ID: 17411 

Would you like to impact how we do banking, today and tomorrow? We are now looking for a talented Business Analyst with change and project management experience in delivering high standard business analysis through managing strategic, business and regulatory initiatives.  


At Nordea, you will take part in supporting individuals, families, small start-ups, big companies and institutions. You will find that our choices – big or small – really matter. And your skills, passion for customers and unique background are what we need to provide the financial solutions of tomorrow. With us, you will be in good company with plenty of opportunities to grow and make your mark on something bigger.

About this opportunity


Welcome to Operations Strategy & Change, a sub unit in the Operations Automation Data & Change. We add value by driving Business transformations in Nordea Operations, which are supporting Nordea Business Areas in delivering products and services to our customers.


As the Business Analyst, you will play a valuable role by driving change and participating in development initiatives or projects within any of Nordea Operations Service lines, Lending Services, Credit Services, Daily Banking Services, Payment Services and Trading & Custody Services.


You will join a team with professional colleagues located in Finland, Sweden, Denmark, Norway and Poland. The role is based in Helsinki, Łódź ,Tallinn, Stockholm or Oslo. 


What you will be doing:

  • Independently plan and execute business analysis targeting to solve regulatory or compliance demands or targeting customer service delivery, quality and efficiency 
  • Translate business needs to tangible project scope and benefits
  • Contribute actively to the development of the business according to the Operations Strategy
  • Your stakeholders will mainly be Operations service delivery leads, team leaders, project managers, specialists and subject matter experts within the different areas of Operations, and to some extent other business areas in Nordea


Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Understand and independently convert ideas into project and change initiatives in Operations to secure successful delivery​
  • Communicate professionally to understand and support the customer needs
  • Prepare business analysis, support and advice management and colleagues to enable excellent decision-making

Your experience and background: 

  • Minimum of 2 years' experience working with business analysis in banking, consulting or technology industry
  • Experienced user of Teams, Excel, PowerPoint, Power BI (Business Intelligence) and project management reporting tools
  • Bachelor's or Master's degree on finance, economics or similar
  • Fluent in English and a local language, written and spoken (superior level)


If this sounds like you, get in touch!


Next steps

Submit your application no later than 11/06/2023. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


For candidates in Sweden only - For union information, please contact or

For candidates in Poland only - Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.

Department:  Analyst

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