Change Lead, Business Development, Transaction Banking

Job ID: 25943 

Join our team of ambitious individuals who have fun working together and strive to develop the transaction banking business for future needs. We are looking for a Senior Business Developer with expertise in continuous improvement and operational excellence.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.  

About this opportunity

As a Change Lead, you will be a vital part of our Process & Project Management team in our Business Development unit. You will drive and support the diverse improvement initiatives within Transaction Banking to enable customer excellence and efficient operations. Your responsibilities, facilitating/coordinating of improvement projects and acting as a thought leader within the area. You will collaborate closely with stakeholders from business and product units, build strong relationships, and contribute to the overall development of capabilities in the team.

What you’ll be doing:

• Implement and govern continuous improvement framework
• Identify areas for improvement and develop strategies to address them
• Drive and support identified key change initiatives (e.g. process improvements) in cross-functional teams
• Ensure smooth transition and successful adoption of changes by navigating resistance, addressing concern and providing support
• Proactively engage with diverse stakeholders in the bank to build strong relationships and to gain buy-in for the change initiatives
• Effectively communicate the vision for change, build trust and empower employees to embrace new ways of working

Welcome to a team where you will be a part of an exciting and fast moving area that offers great potential to contribute to our transformational journey. The team is part of the Business Development unit that focus on driving commercial excellence cross Transaction Banking covering areas of commercial management, offerings & partnerships and pricing excellence.

The role is based in Nordics or Baltics.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Excellent understanding of setting up a structure for continuous improvement
• Experience implementing governance for benefit tracking
• Self-driven and structured professional with a proactive attitude
• Comfortable with ambiguity and be able to navigate through changing circumstances while keeping the change initiative on track
• Strong analytical and problem-solving skills
• Excellent communication, presentation, and facilitation skills
• Competent in stakeholder management and building networks
• Solid team player with high integrity and strong emotional intelligence 

Your experience and background: 

• Proven experience in implementing continuous improvement framework
• >2 years of experience in driving improvement initiatives and coaching/facilitating others
• Experience with process improvements and business process management
• Proficiency in Microsoft Office, especially PowerPoint
• Master's or Bachelor's degree in a relevant field
• Excellent written and spoken English communication skills
• Experience with MEGA Hopex platform (Nordea’s chosen process mapping tool) is preferred

If this sounds like you, get in touch!

Next steps

Submit your application no later than 22/09/2024. For more information, you’re welcome to contact Inka Sarén by mail: inka.saren@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Only for candidates in Sweden: For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.