Expert IT Analyst High Risk Debt Management

Job ID: 29672

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

Would you like to work with Nordea Debt Manager in the High-Risk Service Domain in the Credit and Collateral Service Area? We are now looking for a Expert IT Analyst to drive requirements, product configuration and QA for Nordea Debt Manager Product. 

Are you ready to embark on a learning journey where we lead the way and push the limits in transforming the future of banking?

Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

Nordea Debt Manager is the new SaaS Nordic solution for Debt Collection in Nordea, which seeks to replace legacy Debt Collection solutions.  It falls under the scope of the High Risk Service Domain, which supports efficient automated data driven solutions that allow the bank to perform high risk customer management across all customer segments.

As the Expert IT Analyst for this solution, you will have the responsibility of both defining the solution as well as owning the quality of the end product.

What you’ll be doing:

• Own the end-to-end process from requirements gathering through to testing and delivery, ensuring high quality and traceability throughout
• Develop partnerships and collaborate with business stakeholders to understand needs, translate them into actionable requirements and drive alignment across functions in the team e.g. architects, developers, business
• Take strong ownership of the testing strategies related to your refined requirements, working with developers to ensure successful validation before feature release
• Get hands-on with the solution – especially around functional configurations – and work closely with the development to understand, design and influence how business logic is implemented
• Work in agile cross-functional teams and contribute proactively to our BizDevOps culture and continuous improvement

You will join a team where people are the most important and work is not only a place to go! We take pride in what we do, prioritize a learning culture and strive to have fun in our daily work.

The role based in Finland.

Who you are

To succeed in this role, we believe that you:

• Are a sharp, analytical thinker with a natural drive to challenge assumptions and delve into complex areas below the surface
• Are technically curious and enjoy understanding how systems work – and you’re not afraid to get hands-on with complex configurations and data
• Build trust and collaboration with both technical people and business stakeholders
• Have a strong testing mindset and naturally think about how to validate solutions early as part of the requirement process
• Are proactive, self-driven and comfortable working in an agile, challenging and fast-paced environment  

Your experience and background:

• 10+ years experience as IT Analyst/Business Analyst/Developer, of which at least 5 years in an agile environment
• Strong experience in requirements gathering and product analysis
• Technical understanding and interest – you are comfortable discussing systems, logic and data with developers and architects
• Familiarity with testing methodologies and quality assurance processes including defining testable requirements
• Experience working in agile teams and understanding of BizDevOps principles
• Excellent stakeholder management skills and experience and the ability to bridge gaps between business and IT
• Experience of using Jira and Confluence

It would be also ideal if you would have experience in:

• Demonstrated ability to work with configurable platforms including hands-on involvement in functional configurations

If this sounds like you, get in touch!

Next Steps

Submit your application no later than 30/09/2025. For more information, you are welcome to contact Zarina Rane (zarina.rane@nordea.com) and Mikail Turan (mikail.tolga.turan@nordea.com) if you want to know more about this opportunity and Ritu Mittal (ritu.mittal@consult.nordea.com) for HR related matters. 

What we offer
 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

We enable dreams and aspirations for a greater good.
 

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

If you are an external consultant interested in this role and wish to apply please contact the hiring people leader for separate instruction on how to apply.