Experts to KYC Instructions and Procedures

Job ID: 23757 

We are now looking for experienced and skilled experts to join GFCP KYC Instructions & Procedures team, which has integral role in supporting compliance, proportionality, effectiveness and efficiency of KYC processes and measures across Nordea.    

At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. It’s all about making sure that we’re a trusted partner to both our customers and society – the foundation for great customer experiences.

That’s where you come in. Working with us, you’ll help ensure that compliance underpins every decision we make and every action we take.

Together, we are passionate about building a bank that makes a difference – one where you can learn and grow. Will you help us lead the way in embedding compliance to transform the future of banking? 

About this opportunity

We are KYC Instructions and Procedures team within Nordea Group Financial Crime Prevention in the 1st Line of Defence. We add value by owning and improving Nordea’s KYC Working Instructions as well as focus on End-to-End delivery of changing regulations impacting KYC processes. We are also constantly engaged with stakeholders across all Business Areas, Group Financial Crime Prevention, Group Financial Crime Compliance and Group Legal to secure high quality KYC processes which are compliant, proportionate, effective and efficient. 

As an expert in the team, you’ll play valuable role in driving continuous improvement in the End-to-End KYC value chain across all Business Areas and countries.

What you’ll be doing:

• Specifically, the key roles we have available are:
  • End-to-end owner for instructions for low-medium risk customers managed through automated KYC process and its exception handling
  • Experienced business analyst to support in breaking down complex issues and facilitating creation of solutions to fix them
  • Creative writer to ensure high quality procedure documentation for KYC
• In general, the tasks in the team include:
  • Independently driving initiatives to implement external and internal regulatory change and supporting the development of KYC processes in order to strengthen Nordea’s Financial Crime risk management.
  • Support in continuous improvement and simplification of the KYC instructions the team owns, and ensuring they remain compliant and relevant for their purpose.
  • Participating in team activities to ensure the relevant Business As Usual practices are functioning end-to-end, such as the processes for impact assessment of new regulations and requirements, implementation planning in KYC instructions, or governing the customer regulatory scope. 
  • Collaborating with stakeholders across KYC unit, Business Areas, Group Business Support function, Group Financial Crime Compliance, and Group Legal.
  • Advising and supporting the business in understanding and managing KYC and financial crime risk.
• Additionally, taking ownership of maintaining your own knowledge and awareness of the regulatory and risk environment relevant for KYC.

 
You’ll join a team of KYC experts spread across Copenhagen, Helsinki, Gdynia and Stockholm with backgrounds from financial crime prevention, compliance, risk, legal and business. The role can be based in Estonia, Finland, Poland or Sweden.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in one of these roles, we believe that you:

• Have several years of proven experience in creating instructions, solving risks and issues or assessing the implications of changing requirements in the area of Financial Crime
• Have a structured and analytical mindset with focus on delivering tangible results.
• Are comfortable in writing instructions or procedures.
• Have proven skills with respect to excellent stakeholder management and clear communication both in writing and verbally. 
• Enjoy learning and are excited about driving change and bringing your ideas to the table.
• Are willing to speak up – even when it’s difficult.
• Actively live by Nordea’s values of Collaboration, Ownership, Passion and Courage, and are self-driven and take responsibility for your own tasks
• Are fluent in English, both written and verbal. Fluency in one of the Nordic languages is preferred, but not required.

Your experience and background:  

• In minimum a Bachelor’s degree and 5 years of relevant professional experience, or strong background in Financial Crime prevention within the financial industry.
• Certifications such as ICA, ACAMS or related qualifications will be considered an advantage.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 19/05/2024. For more information, you’re welcome to contact Tuomas Sarpakunnas, tuomas.sarpakunnas@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.