Insurance Professional, Nordea Life Finland

Helsinki, FI, 500

Job ID: 12695 

Would you like to be a part of creating the future of banking and insurance? We are now looking for insurance professional to our Customer Service, to meet our customers expectation and help them improve their lives, and reach their goals by offering them the best possible service.     

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. 


We are around 150 Insurance business professionals. We continuously develop our way of working to be able to take customer satisfaction to the next level. We offer you an interesting and challenging position that enables you to show your potential and to grow professionally.

About this opportunity


Nordea Life is a subsidiary to Nordea. We offer life insurance solutions to private and corporate customers. Our mission is to integrate our products with those of Nordea bank and make risk insurances more accessible for the customers.


Welcome to our Customer Service Unit, where you’ll play a valuable role in ensuring great customer service and in developing our processes.

What you’ll be doing:

  • Serving our customers in different channels creating great customer experiences 
  • Provide sales support to sales network in the bank
  • Actively develop the ways of working and take responsibility in everything you do

You’ll join a team with highly competent and dedicated insurance professionals who strive to ensure quality in everything they do. The role is temporary until end of September 2023 and based in Helsinki, Finland. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Have a passion to serve customers in different channels with excellent customer service skills
  • Have an understanding of insurance products 
  • Have a sales oriented mindset
  • Are an excellent team player and you spread positive team spirit around you

Your experience and background: 

  • You have experience in customer service and insurance products 
  • Fluency in Finnish and professional skills in Swedish 
  • You have preferably a Bachelor’s Degree 
  • Insurance certification, VTS is considered as an advantag



If this sounds like you, get in touch!


Next steps

Submit your application no later than 25/09/2022. Please note that we will proceed with potential candidates already during the application period. For more information, you’re welcome to contact Parvathi Willberg by email

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered. 

Department:  Insurance / Pensions

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