Senior Collection Officer, Nordea Finance

Job ID: 31414

Senior Collection Officer, Nordea Finance

We are looking for a Senior Debt Collection Officer with a strong collection background to work with debt collection, everything within customer reminders, reconstructions and bankruptcy in collaboration with your colleagues and our partners, including notifications, repatriation of equipment, realization of collateral.

About our team

Meet the Finnish Collection team. Our role is to add value by helping needy customers who have fallen into financial difficulties. Our team consists of competent collection employees with a strong focus on customers, recovery and minimization of loan losses. Our team is consisting of the competent debt collection employees, where the pace and mood are high.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.  

What you’ll be doing

Main responsibilities in this role: 

• Notifications of restructurings and bankruptcies
• Basic collection related tasks, (both collateral and non-collateral)
• Insolvencies 
• Realisation of asset
• Participate in settlements

Who you are

This is the right role for you if you have 3-5 years of strong debt background with Business and Private Debt Collection as your specialty and are good at prioritizing your time and efforts. You are structured, service-minded and adaptable and know how to drive change. We look forward to having you on board, who with good collaboration skills and a good mood, engages you in the collegial community and contributes to our good working environment.

Your background and skills include: 

• You come with experience from a similar job from another debt collection company, leasing company or bank
• You are used to negotiation and have good negotiation skills by phone
• Have knowledge of debt collection legislation
• Have knowledge of termination of contracts / Leasing
• Fluent in English (spoken and written)

It would be ideal if you also:

• Have knowledge of the processing of death estate cases
• Have extensive knowledge of the valuation and sale of equipment

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 15/12/2025.

For more information, you’re welcome to contact Dorthe Bøjland Schack at dorthe.bojland@nordea.com. Please submit your application as soon as possible as we start interviews on ongoing basis. 

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone call with a recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

If you are an external consultant interested in this role and wish to apply please contact the hiring people leader for separate instruction on how to apply.