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Senior eCom Credit Officer, Nordea Finance, Helsinki, Copenhagen, Oslo or Stockholm

Helsinki, FI, 00500

Job ID: 4772 

Would you like to join a core-group of experts who will expand Nordea Finances offering from traditional in-store financing to web-store financing solutions? We are now looking for a Senior eCom Credit Officer to expand our processes and systems to cater for the web-stores in the NordicsCredit Risk Management in Nordea Finance is hiring a Senior eCom Credit Officer who has a strong background in web-store related credit risk management

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. 

About this opportunity

Welcome to the Credit Risk Management Finland team. We add value by offering web-stores and their customers with easy to use financing options, across the Nordics. As Senior eCom Credit Officer you’ll play a valuable role in shaping the future of Retail Finance.

What you’ll be doing:

  • Define process and decision risk rules for shopping basket content analysis and risk management
  • Define, together with Partner and Customer Service, processes for end-customers object returns
  • Assist in defining processes and decision rules for eCom related Fraud risk management
  • Assist in defining processes and decision rules for merchant selection and merchant risk management
  • Join a team of experts who propose changes to automatic credit decision rules
  • Collaborate with the business line heads and other stakeholders in the Nordics aiming to grow the business while managing credit risks prudently
  • Collaborate with key stakeholders in the Nordea Group Credit Management and the 2nd LoD Independent Risk Management team in Nordea
  • Follow key Credit Risk reports, data analytics and use the same to improve the risk framework
  • The job entails retrieving data and conducting data driven analysis, utilizing various analytical tools

You’ll join a team of independent, self-driven and experienced Credit & Risk people. The role is based in Helsinki, Copenhagen, Oslo or Stockholm. In this role you will report into the Head of Retail Credit in Nordea Finance.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Should be committed, structured, self-driven, self-motivated and hardworking
  • Should have the ability to work in a team as well as individually when required
  • Should be loyal to the organization and have an ambition to grow with the organization
  • Should have ability to handle several complex tasks simultaneously and also coordinate key projects with a variety of stakeholders will be required


Your experience and background: 

  • Should hold a minimum Bachelors in any of the following: finance, business, economics, engineering or other quantitative related field. MBA, Master’s or higher degree is a plus
  • Experience in web-store related risk management, plus sound market and industry knowledge
  • Experience in credit risk management
  • Experience in analysing large datasets and making change proposals regarding credit rules
  • Experience in fraud management is a plus
  • Computer skills:
    • Proficiency with Microsoft Office (Excel, Access, Word, PowerPoint)
    • Experience in using at least 2 coding languages, like VBA, VB, C, C++, Python or SQL
  • Must have excellent written and verbal communication skills (in English)
  • Must have an eye for detail



If this sounds like you, get in touch!


Next steps

Submit your application no later than 05/12/2021. For more information, you’re welcome to contact Niko Nordlund, Head of Credit, Nordea Finance Finland Ltd, tel. +358 44 205 3007 or email niko.nordlund@nordea.com.   

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered. 

Department:  Credit and Risk management

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