Team Lead for Agentic Experience - Core API team in Integrate Channels, Digital Delivery

Job ID: 2135

Welcome to Retail Digital, where we drive Nordea’s digital transformation by creating seamless, customer-centric solutions. Our mission is to deliver innovative digital experiences that empower customers and support the bank’s strategic vision. By combining deep business insight with cutting-edge technology, we ensure that every interaction is simple, secure, and personalized—helping Nordea stay ahead in a rapidly evolving digital landscape. 

We are looking for a team lead for Agentic Experience – Core API team.

Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.  

About our team

Meet the Agentic Experience – Core API team. Our role is to enable API platform to create agentic AI experiences in Nordea. 

What you'll be doing 

• Leading a team of engineering professionals in building Agentic Experience API platforms and systems 
• Drive agentic AI transformation toward Nordea strategy 
• Actively demonstrating focus on platform needs and finding technical solutions to solve those needs 
• Ensuring that the team takes full responsibility for delivering working software, all the way from definition to quality assurance and into production 

Who you are

This is the right role for you if you are Agentic AI expert with strong API platform experience and proven leadership background. 

Your background and skills include:  

• Proven innovative technical lead with hands on development experience on agentic AI solutions 
• Professional experience in delivering and understanding the lifecycle of business software and what it takes to make long lasting solutions 
• Respective domain knowledge in several relevant technology areas (MCP, LLM, Public Cloud AI tooling, Java, Python, Typescript, Spring Boot, Scalable Microservice Architecture) 
• Relevant master level education 

It would be ideal if you also:

• Have experience in financial industry is a definite advantage 

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!  

Next steps

​Submit your application no later than 03/03/2026. For more information, you’re welcome to contact Tomi Tapio Suomela at tomi.suomela@nordea.com.

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

Only for candidates in Finland: A security clearance will be performed for the person selected for this position.