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People Adviser to People Direct

København S, DK, 2300

Job ID: 6419 

 

Do you have a passion for supporting our customers and would you like to handle People-related queries through a variety of channels? We are now looking for a People Direct Adviser to join a highly motivated, passionate and competent team of advisers and experts.

 

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. 


About this opportunity
 

Welcome to the People Direct team. We add value by always serving the customer, providing complex advisory and independently drive and execute specific assignments. As a People Direct Adviser, you’ll play a valuable role in supporting employees and People leaders with all people related issues.

 

What you’ll be doing:

  • Accommodating customers and their needs (e.g. telephone and chat contact and handling various requests) is a crucial part of the job
  • Proactively contact leaders or other People professionals where appropriate to enhance the service proposition
  • Providing accurate information when dealing with a wide range of People queries, gathering information from an extensive range of sources and carry out in depth investigation to ensure correct resolution is reached in order to deliver excellent service
  • Utilising relevant HR systems efficiently to secure high quality and compliant advice
  • You’ll join a highly skilled and motivated team. The role is based in Copenhagen, where you will be a part of a global team


Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  
 

To succeed in this role, we believe that you:

  •  Have the ability to collaborate and navigate in a fast-paced environment
  • Are service-minded and enjoy serving customers on a daily basis
  • Have excellent communication skills
  • Have a proactive mindset 

 

Your experience and background: 

  • Bachelor’s degree
  • Experience in People/ HR processes is an advantage
  • Experience with accommodating customers
  • Excellent skills in English, in addition to Danish

 

If this sounds like you, get in touch!

 

Next steps

Submit your application no later than 07/02/2022. For more information, you’re welcome to contact Shahid Mohammad, shahid.mohammad@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered. 

Department:  HR/People

Learn more about us

Learn more about us

How we recruit

Who we are

Sustainability in Nordea

Our purpose and values

 

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