Senior Product Manager, Consumer Cards Denmark

Job ID: 27535

Would you like to join a truly great team delivering competitive, streamlined and compliant card products for day-to-day spending to our Danish customers? We are now looking for a Senior Product Manager to join our team, as we are taking the next vital steps towards our future consumer cards offering.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. 

About this opportunity

Welcome to the Consumer Cards Product Management & Application Management team in Denmark. We add value by delivering best in class card payment products and services aligned with our Personal Banking and Business Banking strategy. 
 

As a Senior Product Manager, you will play a valuable role in close dialogue with decision makers, stakeholders, external service providers and card payment schemes. You will be joining an experienced and fun team of 10 colleagues managing our consumer cards portfolio to ensure millions of safe and convenient payments for our household customers every week.

What you’ll be doing:

• Work with various teams, local and Nordic, to refine and improve our consumer cards product portfolio, considering both technical feasibility, commercial and strategic perspectives as well as value for our customers
• Support incident and problem management, with external and internal stakeholders including for an example IT and customer facing units
• Collaborate with compliance, legal and audit colleagues to secure compliance with relevant regulations, card scheme rules and risk management frameworks
• Help our customer facing units as second line support both proactively and reactively to decrease customer friction and help creating good customer experiences

The role is based in Copenhagen, Metro Office. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Have great collaboration skills in both your interaction with team colleagues,  vendors and other stakeholders
• Can drive projects and are able and willing to take lead on problem solving while working towards great solutions with colleagues with different backgrounds and skills
• Are self-driven, proactive, and passionate about delivering great quality and having fun in the meantime

Furthermore, it would be ideal if you also have experience with one or more of the following areas; Consumer cards, Payments, Daily banking, Product Management, Compliance or Risk, Financial Crime Prevention or Digital developments. 

Your experience and background: 

• Suitable educational background e.g. Master's degree in technology, business administration, or similar. Long and relevant experience may substitute educational background
• Good communication skills, both verbal and in writing, and ability to communicate with people from different parts of the organisation, in both Danish and English

If you’re ready to take on this exciting challenge and contribute to the future of cards and payments, we’d love to hear from you!

Next steps

Submit your application no later than 15/12/2024. Please note that we will start interviewing already during the application period. For more information, you’re welcome to contact hiring manager Søren Kjellerup at Soren.Kjellerup@nordea.dk. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.