UX Designer

Job ID: 3664

We are looking for a UX designer for our design team supporting Business Banking. The job is a 1-year maternity cover.

Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

The Business Banking design team is designing end-to-end business banking customer experiences. We have 9 team members – a multidisciplinary team with UX designers, service designers and content and research support. There’s a great team spirit, good collaboration across and everyone looks out for each other. We are bringing the customer experience strategy to life across 4 countries.

What you’ll be doing

Daily, you will be working on the end-to-end automation components and user flows to drive customer experience from concept to development, while working side-by-side with our designers, developers and business stakeholders. We are looking for someone that is curious, continually looking for ways to grow their design skills, to work with our product development teams, to think critically about what we’re doing and how to improve the customer interactions through empathy. 

• Designing solutions for complex customer needs in digital responsive platforms 
• Partnering, influencing and supporting other cross functional delivery teams to shape the digital product or vision using Design Thinking practices 
• Working with the user researchers to gather insight, test hypothesis and incorporate customer feedback into solutions 
• Continuing to stay abreast of the latest design tools and techniques, customer needs, behaviour and perceptions, as well as business and industry drivers.

The role is based in Copenhagen, Denmark.

Who you are

To succeed in this role, we believe that you:

• Have a passion for all things design related, with a desire to push the boundaries of design and customer experiences 
• Have strong communication skills, including presentation skills and the ability to explain your design decisions 
• Have strong work ethic, underpinned by a positive attitude and a passion for learning and growing 
• Excel with an immaculate attention to detail 
• Are a well-organised, independent and curious self-starter with a proven ability in enabling and producing high-quality design 
• Want to create a real impact and know how to uncover customer insights from data-driven environments 

Your experience and background:

• 2+ years of digital product design experience
• BA/MA degree in Art, Design, HCI or a related field 
• Experience working with multi-disciplinary teams and digital    technologies 
• Good understanding of UX and UI design, digital trends
• A passion for complex problems
• Ability to create user flows through detailed sitemaps, wireframes, and related documentation 
• Skills to rapidly iterate designs and prototypes 
• Knowledge to extract customer insights from data-driven environments 
• Experience in applying Design Systems to your work
• Ability to manage your own time and manage projects

If this sounds like you, get in touch!

Next Steps

Submit your application no later than 27/04/2026. For more information about the position, you are more than welcome to contact: Jakob Rahbek Holmsberg jakob.rahbek.holmsberg@nordea.com, Irene Ankersen irene.ankersen@nordea.com and Ritu Mittal (ritu.mittal@consult.nordea.com) for HR related matters

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think."