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Expert Role, Complex Investigations, Fraud Management

Oslo, NO, 368 København S, DK, 2300 Stockholm, SE, 111 44 Helsinki, FI, 500

Job ID: 10873 


It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking. Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our customers around the world improve their lives and reach their goals. To do that, we are embedding compliance across the organisation to ensure people can trust Nordea. Interested in coming on the journey with us?

We are looking for four fraud investigators to join our cross-Nordic team part of Nordea Group Financial Crime Prevention, in a team where we investigate and provide guidance on fraud-related matters. This is an opportunity for you to play an important role in mitigating risks to the Bank and society at large, detecting and preventing fraudsters from succeeding.

At Nordea, we’re committed to being a partner our customers and society can count on. Risk and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So, bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.


About this opportunity

As a complex investigations GFCP Expert, you will join a team within Fraud Management where we are responsible for investigating First Party Fraud and other complex fraud related matters covering all entities in Nordea. In addition to alert and case investigation, you will contribute in developing our capabilities further. You will join a Nordic team consisting of four dedicated investigators, one in each of the Nordic countries, who will assist your onboarding and help you get up to speed.


You will be expected to have subject-matter expertise in the fraud domain, command of Nordea’s set-up and tools in the financial-crime space, understanding industry best practices and regulatory expectations to help Nordea understand and manage fraud risk.


What you’ll be involved in:

  • Working as a Fraud specialist/expert handling alerts and case investigations.
  • Investigating and analysing fraud-related cases with a holistic view, focusing on every available detail.
  • Contributing to develop our processes, detection and investigation of fraudulent cases, mainly within the First Party Fraud and Internal Fraud area.
  • Occasionally participate in potential Task Forces if required.
  • Participation in the identification, assessment and report of incidents.
  • Provide applicable recommendations on fraud-related cases when needed to internal stakeholders.
  • Collaborate with team colleagues, but also wider cross-Nordic stakeholders in the Financial Crime Prevention unit.


The position is based in Denmark, Finland, Sweden or Norway. Welcome to a committed and enthusiastic cross-Nordic team working in a strong learning culture, while having fun working together.


Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job. This is a position that offers real career growth possibilities.


Your profile and background:

  • Relevant work experience within fraud, compliance, police investigation, intelligence, financial crime, legal, or risk management (at least 2 years).
  • Relevant academic degree.
  • Strong knowledge of Fraud and Anti Money-Laundering/Counter-Terrorism Financing laws, regulations and international judicial frame is desired. Willingness to learn at pace is otherwise expected.
  • Ability to identify trends and patterns across cases and data sets, analytical mindset.
  • ICA or ACAMs certification is an advantage.
  • In depth understanding of other financial sector's financial crime-related requirements, e.g. Know Your Customer, Anti Money Laundering, Ongoing Due Diligence/Enhanced Due Diligence measurements.
  • Fluency in English with professional written and spoken communication skills and fluency in the local Nordic language is required.
  • Adept at multi-tasking and meeting deadlines in a high-pressure environment as well as  strong problem solving ability.
  • Professional skills in Microsoft-supported tools, mainly PowerPoint and Excel.


If this sounds like you, get in touch!


Next steps

Submit your application no later than 10/07/2022. For more information, you’re welcome to contact Christian Paulsen (


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Department:  Financial Crime Prevention

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