Senior Change & Process Specialist in NCS Product Management

Job ID: 30135 

Would you like to be part of a Nordic team, developing the future collateral solutions for the whole bank? We are now looking for a Senior Change & Process Specialist in the NCS Product Management team and are offering you an exciting opportunity to develop a key capability at the heart of Nordea. The team you will join focuses on implementing and managing the complete Nordea Collateral System which will be a core component in processes across all Business Areas.

At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

Welcome to the Retail Credit Change & Development team. Our aim is to build sustainable processes and supporting tools that cater for the automation of Retail Credit and Collateral processes to enable great customer experiences. We work closely with our IT partners to lead the development in this space. We maintain and foster close collaborations with stakeholders and development units in the business areas and other group functions.

What you’ll be doing:

• As a key player in our product management team, you will ensure our applications not only meet business and regulatory requirements, but also align seamlessly with Application management guidelines.
• You will take on end-to-end responsibility for product enhancements, from ideation and requirements gathering to user acceptance testing and post-implementation review.
• Your role will be instrumental in bridging the gap between business needs and technical solutions, transforming complex and sometimes ambiguous requirements into clear, actionable deliverables.
• You will lead cross-functional workshops, ensuring clear and effective communication between developers, business units, and external partners, while keeping progress transparent and on track.
• With your analytical mindset, you will continuously evaluate processes and data, driving evidence-based decision-making and uncovering opportunities for automation and simplification.
• You'll be an active participant in the agile release train, dedicated to delivering continuous and measurable business value.

You’ll join a diverse, multi-faceted and passionate team. Location can be in Oslo, Stockholm, Copenhagen or Helsinki. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

• Are result-oriented and resilient in the face of change and uncertainty.
• Have the ability to dive deep into detailed requirements, processes, or systems when needed, while also connecting your work to strategic goals.
• Possess excellent people skills that enable you to drive work across countries and collaborate between units in a calm and constructive manner.
• Have strong organisational and problem-solving skills, along with a structured approach to breaking down work.
• Are self-driven, proactive, and passionate about driving change forward.
• Enjoy challenging the status quo and are eager to continuously improve.
• Have a keen interest in bridging the gap between business and IT. 
• Are proficient in Agile methodologies and enjoy working in that setup.

Your experience and background: 

• Superior level of business analysis and requirements specification. 
• Proven track record of successfully driving change in complex organisations. 
• Experience with collateral data, processes and relevant IT systems. 
• Proven leadership experience in facilitating workshops, driving consensus, and ensuring clear communication across teams.
• Masters degree or equivalent work experience. 
• Fluent in both written and spoken English. 
• Professional competency in at least one Nordic language is a strong advantage.

If this sounds like you, get in touch!

Next steps

Interviews will be held throughout the application period so submit your application as soon as possible, no later than 19/10/2025.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Only for candidates in Sweden: For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.