Business Developer for Digital Training Creator role in Know Your Customer (KYC)

Job ID: 23889 

Are you interested in contributing to the development of strategically significant initiatives within Nordea’s Financial Crime Prevention Area? KYC Change Management is embarking on an exciting new development journey aimed at developing a new strategic KYC solution, the Global KYC Tool. This tool will eventually replace the current KYC application landscape.

You will join KYC Change Management. KYC Change Management is a part of Know Your Customer in Group Financial Crime Prevention, driving and delivering KYC Solutions across business areas and countries as one of the Top Priority areas of Nordea. You will be working with highly competent people in an agile, energetic and dynamic organisation. We support each other globally and create sustainable solutions within the area at hand.

About this opportunity

KYC provides the framework for ensuring that we know whom we are doing business with, where their money comes from, and the purpose of the transactions. A robust KYC process is the key element in Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF).

You will in a Business Developer position, take on an important role as a “Digital training creator” for the implementation of the new Global KYC Tool, and be part of the team responsible for Business Implementation of the new Global KYC Solution across all business areas in Nordea.

What you will be doing

You will

• be responsible for executing recordings, editing and preparing the training modules for launch, as well as bemin full control of the content library.
• coordinate and manage the full overview of the Global KYC Tool training for all users including training modules and recordings.
• support with planning and developing trainings to Nordea employees for the new strategic KYC solution

The role is based in Finland, Sweden, Estonia or Poland.

Who you are

Collaboration, Ownership, Passion and Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy being creative and are excited about bringing your ideas to the table. You’re a strong collaborator, dependable and willing to speak up – even when it’s difficult – and you are always proactively taking ownership to deliver and support your colleagues.

Your experience and background:

• Are innovative and excited about bringing your ideas to the table
• Experience in developing and delivering training in various format such as webinars and e-learnings
• Experience in producing training material including structuring of training, video recording and editing
• Professional, organized and structured in approach and work produced to a high quality of standard
• Proficient in MS Office suite, Outlook, PowerPoint and Excel as a minimum
• Fluency in English is a requirement (speaking and writing

If this sounds like you, get in touch!

Next steps

Submit your application no later than 21/05/2024. For more information, you’re welcome to contact Hilde Ingelin Vogt, hilde.i.vogt@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Only for candidates in Sweden - For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.

Only for candidates in Poland - Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.