Change & Process Specialist

Job ID: 1660

Are you interested in contributing to the agenda for the development of Credit Risk Data for the entire Nordea Group?

Nordea is developing with high speed to meet demand for future compliant, automated and digitalised credit decisions and reporting. In GCM strong credit competence & risk culture, augmented by data and automation are the key pillars of our vision for credit. As the Business Analyst for the Segmentation Engine application, you’ll play a valuable role in developing future solutions for our customers.

About our team

Welcome to Credit Information Change and Development – a team of a bit more than 30 people with members in Nordics, Estonia and Poland. We govern and support the key strategic implementations of the Credit and Capital Data foundation with focus on Credit needs in alignment with our stakeholders. We deliver value to business through Credit automation, Credit risk monitoring and reporting and Data governance and Quality assurance.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

Some of your key responsibilities will:

• Describe “as-is” and “to-be” business processes.
• Collaborate with architects and designers to ensure solutions meet customer and business needs.
• Contribute to the creation of features/user stories.
• Detail selected business requirements and document them with acceptance criteria.
• Ensure risks and compliance aspects are identified and addressed in requirements.
• Communicate planned solutions to business stakeholders and align expectations.
• Support PO in backlog refinement.

Who you are

To succeed in this role, we believe that you are:

• Self-motivated and work independently, while contributing to team alignment and delivery.
• Analytic and experienced in managing data for analysis, reporting or operational purposes.
• Thrive in a collaborative environment, committed to continuous learning and knowledge sharing.

Your background and skills include:

• Have a minimum of 3 years of experience of working with business analysis.
• Professional problem-solving skills and a strategic mindset, with the ability to analyze, enhance, and optimize complex data processes.
• Minimum 3 years of experience in developing, analysing, and managing data for analysis, reporting or operational purposes.
• Experience interacting with multiple stakeholders and understand customer needs, business processes, and IT landscape.
• Experience in specifying requirements and/or creating features.
• Master’s degree in a relevant field, such as;  Finance, Economics, IT, or other relevant field.
• Fluent in English

It would be ideal if you also are/have: 

• Experience within the credit area
• Basic knowledge of programming in SQL or similar
• Fluent in a Nordic language

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 30/03/2026. 

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

​For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.