IT Infrastructure Specialist - Nordea Life & Pension

Job ID: 3887

Are you passionate about technology and IT Operations? We are looking for an IT Infrastructure Specialist to manage both operational and strategic work to support and develop our IT environment.

At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow. We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us, you’ll find plenty of opportunities to grow and make your mark on something bigger. 

About this opportunity

Welcome to the NLPSE IT Operations Team. We are looking for an IT Infrastructure Specialist to manage both operational and strategic work to support and develop our IT environment. As IT Infrastructure Specialist you’ll play a valuable role in handle simple to complex incoming cases that require investigative work. This is an opportunity for you to join Nordea Life & Pensions Sweden own IT department. We are responsible for, and work as a natural partner with, all IT-related areas within the subsidiary and the business processes. You will join NLP SE where we are responsible for Nordea Life & Pension IT Operations from a company perspective and are attached to Nordea Central IT.​

What you’ll be doing:

• Support Nordea Life & Pensions IT platform (Windows Servers, SQL Databases, ESP platform, java and windows application)
• Troubleshooting IT-related issues
• IT-related support for our business applications
• On-going operation, support and troubleshooting
• SQL Database troubleshooting from application perspective

The role is based in Stockholm. Welcome to a team in a dynamic environment along with ten other colleagues (two on application support, seven on IT operations support and a team manager). Together we are responsible for Nordea Life & Pension IT Operations from a company perspective and are attached to Nordea Central IT.​ In the role as the IT Operation Specialist you will participate in the scheduled on-call support.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. We are looking for a pro-active, energetic and result driven individual to take this role to the next level! You have a high focus on quality in both execution and delivery. You are good at planning and prioritizing your work in a structured way. You are driven by delivering first class service and always to do the utmost to resolve the user's case at any given time.

To succeed in this role, we believe that you have:

• Good knowledge of operations and support and have a genuine interest in new technology
• Windows server experience
• Fluency in written and spoken Swedish and English.
• Experience in Installation & Configuration and monitoring
• Great knowledge in general of IPC process (Incident, problem and change with Helix tool or likewise) 
• Lumera application knowledge

It is an advantage if you have experience in several of the following areas:

• Tomcat, ESP platform or other application servers
• Databases, like Microsoft SQL
• AppDynamics, Splunk
• SQL
• Lumera knowledge from an Operations perspective
• Insurance knowledge and how Lumera application works

What we offer

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 24/05/2026. For more information, you’re welcome to contact Head of IT Operations, Daniel Constantinescu at daniel.constantinescu @nordea.se.

For union information, please contact Finansförbundet at finansforbundet@nordea.se or SACO at SacoNordea@nordea.com.