Management Partner in Group Credit Management

Job ID: 28842 

Group Credit Management (GCM) is developing with high speed to meet demand for credit decision automation and at the same time stay compliant. Our work with development span across the End-to-End Credit life cycle from the Credit decision to Monitoring and control as well as High risk processes and Reporting. To deliver on our agenda we collaborate within Group Business Support and with all Business Areas as well as Group Risk and Compliance.

The position will offer an exciting opportunity for you to develop a key capability at the heart of Nordea.

About this opportunity
 

You will join Credit Change & Development, a unit within Group Credit Management, more specifically the Credit Change & Development Office. This team includes responsibilities such as management support, strategy execution, communication, and process documentation/governance. 

You will work as a Management Partner in our Credit Decision Data Initiative (CDDI) which is a strategic initiative in GCM driving change and striving to support our automation agenda through digitalisation. You will also work closely to the other GCM units, GCM colleagues and with our business stakeholders.

CDDI’s overarching goal is to enable a continuously updated and digitalised data service with relevant, compliant and easy-to-access customer and credit data. It will enable data-driven credit management supporting a credit decision engine for non-retail, to enable fully or partially automated credit decisions including reporting.

What you will be doing:

• Drive strategic topics by leading the necessary initiatives and investigations
• Create status overviews, analyses, and decision proposals for senior management e.g. quarterly Key Performance Indicator follow-up
• Prepare, facilitate, and support various meetings, including the delivery of high-quality communication material to external and internal stakeholders
• Take responsibility for the reporting cycles with different stakeholders and groups
• Pave the path ahead so the team can be as operational efficient as possible
• Drive, develop and maintain out workplace design, where processes and tools are integrated in daily ways of working
• Secure the topics we take lead on and that we develop, are well integrated and aligned across our knowledge management landscape and best practices
• Ensure excellent quality and consistency in our communication, both content wise and design wise
• Master and maintain well designed templates, making sure that the micro level information stacks up to the macro
• Drive foundational Nordea best practices that enables and improves the quality and efficiency of our initiative, and secure we integrate LEAN and Nordea cultural principles 
• Design, prepare and execute well ran workshops with stakeholders
• Push our team with a relentless continuous learnings and improvements mind-set

The main location for the position is in Stockholm, but we welcome applicants from all Nordic countries.
 

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  
 

To build a successful career with us, you will work well with others and always act with the customers’ needs in mind. You love learning and trying new things, and you are excited about bringing your ideas to the table. You are honest and dependable, willing to speak up even when it is difficult, and committed to empowering others.

We are seeking a high performing individual meeting the qualifications for this position. We expect that you have a high ability to think strategically and holistically about topics cross knowledge domains, to gain and use learnings and knowledge practically. You are able to see beyond theoretical strategy and be able to communicate and clarify execution down to activity level. This requires not only a good eye for structure and details comprising the big picture, but also to communicate, explain and clarify easily with people.

You have high integrity and can keep calm while performing under pressure, also making sure things are not dropped behind or coming committed deliverables falls short. You are a team player and a true collaborator, being able to build new solid networks internally and feel comfortable and inspired by working with people from diverse backgrounds and skillsets. You are focused on delivering results personally or through people and enabling the team to effectively deal with their responsibilities by sharing information and delegating both responsibility and the mandate to act. Being solution oriented always finding a way to overcome problems regardless its complexity and context is critical, even in situations when it’s outside your knowledge domain.

To succeed in this role, we believe that you bring the following to the table:

• Being Self-motivated, action-oriented and self-organised
• Curious, collaborative and a quick learner
• Hands-on experience of “Objectives and Key Results” methodology and definition and usage of Key Performance Indicators
• Experience from Design Thinking, Back-Casting or similar methodologies focusing on outcomes
• Experience from Project Management and Agile ways of working from various initiatives
• Internal Governance and Regulatory Compliance is a plus
• Risk Management and Nordea’s Risk Taxonomy is a plus
• That you can demonstrate documentation or case studies related to the above from previous work that you have led
• Being very proficient in using technology, having coding skills (any language) is a strong merit 

Your experience and background:

• Master Degree in Science, and/or Master Degree having a Technology background
• Structured and analytical with excellent influencing and presentation skills, combined with proven track record of informal leadership
• Passion for technology and making it user friendly enabling simplification and accelerated adoption to new ways of working, where user friendliness and experience is a key enabler for reducing change management efforts
• Record of accomplishment of driving change management in unknown and difficult landscapes
• Experience from Business Process Management domain with Continuous Improvements and/or Operational Excellence, LEAN and 5S
• Knowledge in Credit Management is a strong merit
• Knowledge in Information Management, Data Management or Data Governance is a strong merit
• Management consultancy or consultancy background is a strong merit
• English spoken and written, superior level

Personality and ability tests might be used prior to the first round of interview stages.

If this sounds like you, get in touch!

Next steps
 

Submit your application as soon as possible, but no later than 05/03/2025. We will continuously invite relevant candidates for interviews. For more information, you’re welcome to contact Jannick Burggraaff at jannick.burggraaff@nordea.com regarding the position and/or Martin Bjurhager at martin.bjurhager@nordea.com for further details regarding the job content.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.