Senior Business Analyst, Group Credit Management

Stockholm, SE, 111 46 Helsinki, FI, 500 København S, DK, 2300 Oslo, NO, 0368

Job ID: 14171 


Would you like to be part of a Nordic team, developing the future credit processes for our customers? We are now looking for Business Analysts in High Risk Capability and are offering you an exciting opportunity to develop key capabilities at the hear of Nordea.


Your work will require to understand the connection between business processes, data and the respective IT set-up to pro-actively solve complex problems. You will work closely with the other members and relevant stakeholders to drive the implementation of new solutions and processes for  business and regulatory requirements.


At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and

integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.


About this opportunity


Welcome to the High Risk Capability team. We drive the development for high risk credit processes (such as debt collection, default management, loan losses, forbearance). Our aim is to build sustainable processes and supporting tools that cater for automation through which we enable great customer experiences. We work closely with our IT partners to lead the development in this space. We maintain and foster close collaborations with stakeholders and development units in the business areas and other group functions.


What you’ll be doing:

  • Structuring and driving analysis and projects from initiation to successful delivery in close collaboration with management and stakeholders.
  • Facilitating continuous improvements with focus on simplification and automation as well as regulatory compliance.
  • Building up specific competence on credit processes, data and applications; and when required on specific data assets as an SME, data steward or data asset owner. 
  • Being part of an agile structure and collaborate with the IT teams driving the development activities in the area.
  • Identifying potential and actively proposing improvements to streamline the end to end credit processes and enable automation.


You’ll join a diverse, multi-faceted and passionate team. Occasional travel primarily in the Nordics should be expected.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To succeed in this role, we believe that you:

  • Have a curious mindset, a strong desire to learn new things and to understand them
  • Are self-going with a  natural “can do” attitude and have a solution-oriented mindset supported by structured, analytical and creative thinking
  • Have a high level of energy to do many different tasks in a high pace environment while keeping deadlines
  • Are not afraid to get into the details of business processes, credit risk guidelines and do data analysis in SQL to form the basis for business requirements
  • Build up and maintain expertise of Nordea’s credit risk agenda especially on High Risk; including understanding of regulatory requirements affecting credit risk as well as the systems and data flows
  • Are results-oriented and effectively prioritize tasks in a fast-paced environment
  • Are  able to gain a  detailed understanding of requirements/process/systems when needed but at the same time be able to connect the work to a larger picture
  • Have excellent people skills that help you to drive work across countries and collaborate between units in a calm and constructive manner
  • Have analytical skills, solid problem-solving skills, and a structured way of working
  • Are self-driven, proactive, and passionate about bringing change forward
  • Like to challenge the status quo and eager to continuously improve
  • Have an interest in automation and IT and a documented drive to promote change
  • Are not afraid to get into the details of business processes or do data analysis to form the basis for business requirements
  • Build up and maintain expertise of Nordea’s credit risk agenda especially on High Risk


Your experience and background:

  • Driver of business analysis, business requirements and implementation of change
  • Strong communication capacity: comfortable initiating and driving meetings with stakeholders
  • Have a university degree (BSc, MSc, MBA) in business administration, economics or IT if supported by strong interest in banking
  • A professional level of English, both written and spoken


If this sounds like you, get in touch!


Next steps

Submit your application no later than 14/12/2022. For more information, you’re welcome to contact Rainer Angerer at

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Department:  Credit and Risk management

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