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Conversion Optimisation Driver

Tåstrup, DK, 2630 Helsinki, FI, 700

Job ID: 9797 

 

Conversion Optimisation Driver Helsinki, Finland or Copenhagen, Denmark

 

Are you commercially skilled, motivated to drive engagement and improve the customer journey?  As a Conversion Optimisation Driver, you are an absolute expert within Conversion Rate Optimisation and you act as an adviser for the most complex and sizeable projects with a major impact.

 

Focusing on analysis, optimisation and management of our CRO programme, you’ll engage and build strong connections with key stakeholders to prioritise, plan and drive improvement in line with our business strategy. Through the Web Analytics & Online Optimization team you will help influence and inform business at all stages of development by ensuring insights and strategic recommendations are delivered to key stakeholders.

 

The ideal candidate has an analytical and customer centric mindset, is naturally inquisitive about drivers and friction points impacting conversion. The candidate also demonstrates an understanding of audience segments and journeys using existing data and customer behaviour insight research.

 

Location: Copenhagen, Denmark or Helsinki, Finland

 

Key Responsibilities:

  • Collaboration with Product owners, design and development teams to fuel and operationalize the experimentation back log.
  • Responsibility for experiments’ evaluation, documentation, and presentation of results.
  • You’ll have the product ownership of the backlog and contribute to pushing the digital customer journey forward together with the team and the local stakeholders.
  • You'll analyse the data from all tests and write up detailed analyses that highlight the "what and why" findings so you and stakeholders can learn and improve.

 

Who we think will do great in this role has:

  • A strong influencer to push forward player insights to key stakeholders.
  • Have an intrinsic drive to constantly make things better, more efficient or more effective.
  • Be an internal go-to-person for optimization related questions as well as acting as a mentor to colleagues and junior colleagues.
  • Aren’t scared to swing and fail, because those learnings are applied to your next big idea.
  • Are passionate and relentlessly focused on conversion optimization for revenue growth.

 

Background & Skills:

  • 3+ years of relevant experience in one or more of the following: conversion rate optimization, digital customer experience analytics, or A/B or multivariate testing program management
  • Strong analytics skills and a data-driven approach with solid commercial experience.
  • Experience with major web analytics tools such as Google Analytics, Adobe Analytics etc. (Familiarity with Adobe Analytics, Adobe Target, Adobe Audience Manager is considered a plus.)
  • Demonstrated ability to learn new skills and pick up new technologies quickly.
  • Are fluent in one of the Nordic languages and English, both verbal and written.
     

The perks of working with us:

  • Fantastic and dedicated colleagues who want to be the best at what they do.
  • Salary that we believe matches skills and experience.
  • Pension and other employee benefits
  • And plenty more…

 

If this sounds like you, please do not hesitate to get in touch!

 

Next steps

Submit your application no later than 29/08/2022. For more information, you’re welcome to contact Anja Lee Pedersen Scholl  Head of Web Analytics and CRO capabilities for Business via email (anja.lee.pedersen.scholl@nordea.com).

 

Please note that we proceed with potential candidate interviews during the application period so send us your application now! 


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

 

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Department:  IT/Technology

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