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IT Release process owner

Taastrup, DK, 2630 Gdynia, PL, 81-537 Helsinki, FI, 500 Gdynia, PL, 81-537 Stockholm, SE, 112 51

Job ID: 11344 

Would you like to take our processes to a whole new level? We are looking for an ambitious Release Process Owner to innovate and take the  release process to next level across Nordea.


At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow.


We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us, you’ll find plenty of opportunities to grow and make your mark on something bigger.


About this opportunity

Welcome to IT Change & Release Management. We add value by securing that our releases are of high standard and our DevOps teams are equipped with all the best practices needed to maintain best-in-class services for our customers. As a Senior Release Process Owner, you will be responsible for providing state-of-the-art processes that support speed and agility which will be key to the success of our DevOps strategy. 


What you’ll be doing:

  • Owning and being fully responsible for the Release Management process for Nordea
  • Defining the strategy and governance alongside other IPC processes
  • Developing the process so it remains relevant and aligned with our DevOps strategy
  • Driving the adoption and implementation of the release process across the bank
  • Collaborating with our business, development, operations and infrastructure teams in defining purpose fit processes
  • Gathering insight from Release and Change Managers to develop and improve the process
  • Maintaining the IT Release Process portal and corresponding policy documentation
  • Providing training and coaching support to our release management community
  • Setting clear targets in meeting  Key Performance Indicators (KPIs)
  • Providing visibility to stakeholders, auditors and regulatory authorities when needed
  • Ensuring that the Release process is embedded in other delivery models (SDLC)
  • Following up and identifying weak areas for improvement
  • Translating high level demands into actual user stories for implementation


You’ll join a vibrant self-organizing team where your ideas are always welcome, your contribution is always valued and you get all the support when you need it.


The role is based in Stockholm, Helsinki, Poland or Copenhagen


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.


To make an impact in this role, you are also analytical, systematic and results oriented. You enjoy working in a global environment together with remote teams in different countries.


To succeed in this role, we believe that you are:

  • Self-confident but humble
  • Solution driven
  • Initiative and innovative
  • Able to understand the big picture
  • Patient but persistent


Your experience and background:  

  • At least 3 years’ experience working in large company as a process owner
  • Experience working in an agile DevOps setup
  • Familiar with cloud technologies (AWS, MS Azure)
  • Familiar with on-premise, SaaS, PaaS, IaaS setups
  • Strong stakeholder management skills
  • Confident working with reporting tools. (PowerBI, Tableau, BMC Smart Reporting)
  • Experience working with ITSM tools (HELIX, ServiceNow, etc.)
  • Excellent knowledge of ITIL and SAFe methodologies
  • Knowledge of release orchestration tools will be an advantage (XL Release, Terraform, etc.)
  • Fluency in written and spoken English


If this sounds like you, get in touch!


Next steps

Submit your application no later than 29/08/2022.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (

We reserve the right to reply only to selected applications.

Department:  IT/Technology

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