Finnish Speaking Process Officer

Tallinn, EE, 11415

Job ID: 19622 


Would you like to take the next step in your career and make your contribution to the fast growing Digital Lending Services team in Banking Operations? Would you like to learn all about the Finnish Housing Market and increase your knowledge in the Banking Industry?


At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. 


About this opportunity


Welcome to Nordea Estonia, Digital Lending Services Team. As the Finnish Speaking Process Officer, you will collaborate with people across the whole Nordea value chain, including Private Banking. We are looking for a new team member working full-time to complete our team.


What you’ll be doing:

  • Loan payments and withdrawals
  • Handling customer e-mails
  • Changes to Consumer Loans
  • Updating collaterals


The role is based in Tallinn, Estonia, with a possibility to work partly remotely within Estonia. You need to be available to come to our Tallinn office for the training period during first 2 weeks.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  


To succeed in this role, we believe that:

  • Collaboration is what motivates you
  • Passion for your work is what thrives you
  • You take ownership for everything you do
  • You have the courage to speak up


Your experience and background:  

  • You are a quick learner with the ability to adapt to changes
  • You are fluent in Finnish (C1/C2), both spoken and written, and English in communicative level
  • Preferably, you have bachelor’s degree in Business, but in the end, your attitude is what counts the most!


If this sounds like you, get in touch!


Next steps


Submit your CV and motivation letter no later than 13/10/2023. For more information, you’re welcome to contact Johanna-Marie Karu,


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.



Department:  Administration / Back Office / Support

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