Swedish Speaking Factoring Customer Adviser

Tallinn, EE, 11415

Job ID: 18110 


We are looking for a Customer Adviser to join rapidly growing Nordea Finance Team Tallinn. This is great opportunity to become a member of highly skilled team, collaborate with our stakeholders in the international finance industry and increase your knowledge within the Banking sector. If you want to be involved in variety of tasks/projects providing efficiency for various business areas which create Nordea Future Banking industry, join us!


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Estonia. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.


About this opportunity

Nordea Finance is a separate legal entity within Nordea group. It provides our customers with solutions that finance their investments. Through receivables finance, Nordea Finance enables improvement of customers’ cash flow, costs saving and increase of sales. Welcome to a team where we are eager to share knowledge and improve our daily work.

What you’ll be doing:

  • Handling routine tasks at the required level of quality and within timeframe by following guidelines/work procedures.
  • Ensuring sustainability of the processes and deliver in respect of agreed service level.
  • Actively gaining process knowledge to provide required service level.
  • Identifying and proposing improvement areas within own area of responsibility to improve process efficiency and to reduce operational risk and cost.
  • Working within Scandinavian environment.


The role is based in Tallinn. Home office is a possibility.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  


Your profile and background:

  • No previous banking experience required – willingness to learn is a must.
  • Good written and spoken Swedish.
  • Good in written and spoken English.
  • Other Nordic language is considered as a strong strenght.
  • Good knowledge of MS Office tools, excel is your best friend.
  • Ability to solve problems.
  • Ambitious and possess a strong drive to continuously developing yourself.
  • Self-driven and have a proactive mind-set as well as change-driver competences.
  • Hold a high level of integrity and are trustworthy.


If this sounds like you, get in touch! 


Next steps

Please send your application and CV in English via our job portal as soon as possible as we fill the roles according to applications received. For more information, you’re welcome to contact Kätlin Tammesoo, katlin.tammesoo@nordea.com.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are!



Department:  Administration / Back Office / Support

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