Transaction Monitoring Team Lead

Job ID: 4952

We are looking for our new Transaction Monitoring (TM) Team Lead with a focus on AML/CFT transaction monitoring to partner with our team in New York in executing the Branch’s AML/CFT compliance program.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That is why we are deeply committed to providing the compliance solutions that focus on creating value for our New York Branch. We are creating a service oriented environment where we coordinate with business and grow together – and we need your ideas and unique background. With us, you will be in good company with a chance to make your mark on something bigger.

About our team

Join Transaction Monitoring, New York as the Transaction Monitoring Team Lead while having the opportunity to grow your career by assisting with other aspects of the Branch’s activities.

Be a part of building a program on which the branch can develop future growth and where your ideas and experiences are valued.

We add value by challenging the status quo and seeking learning and understanding of industry best practices from a variety of sources. In turn, we seek to create a great experience working with business to enhance their understanding of the nature of financial crimes compliance and value it provides to building growth. As a Financial Crime Specialist, you will play a vital role in creating a trustworthy and valuable partnership with your Nordea New York Branch colleagues.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.  

What you’ll be doing

Our TM Team Lead will focus on overseeing the day to day transaction monitoring at the alert-level, researching and creating alerts investigations and escalations. The TM Team Lead will report directly to the Head of FCP (Financial Crime Prevention). The TM Team Lead is expected to quickly become fluent in the essential work flow processes and branch risk and then seek to enhance the process through initiative and collaboration among peers.

Main responsibilities in this role: 

Team Leadership & People Management

• Lead, motivate and develop a team of Transaction Monitoring Analysts, ensuring high engagement and performance.
• Provide regular coaching, feedback and performance reviews, including development plans.
• Support onboarding and ongoing training of new and existing team members.
• Act as a subject matter point of escalation for complex or high‑risk cases.

Operational Oversight

• Oversee daily alert investigation workloads for L1 and L2, ensuring productivity targets and SLAs are met.
• Allocate work effectively and manage capacity across the team.
• Assist in L1 and L2 queues as needed.
• Escalate operational risks, bottlenecks or quality concerns in a timely manner.
• Assist with the implementation of management information systems for transaction monitoring.
• Ensure adherence to internal policies, procedures and regulatory obligations.

Quality & Risk Management

• Ensure investigative decisions are well‑documented, risk‑based and defensible.
• Identify root causes of quality issues and implement corrective actions.
• Support internal audits, regulatory reviews and remediation activities.

Stakeholder & Change Management

• Liaise with Compliance, Quality, Risk, Sanctions, Operations and Technology teams.
• Support implementation of changes to scenarios, thresholds, procedures or tools.
• Provide input into process improvements to enhance efficiency and effectiveness.
• Partner with Compliance to calibrate and refine monitoring systems to reduce "false positives" and detect evolving typologies.
• Communicate key updates, priorities and expectations clearly to the team.

Additionally, you will contribute your talents to assist in the overall development of the AML/CFT and sanctions program and to help create a value-driven overall compliance program, including taking on additional responsibilities outside of transaction monitoring. This means you will need to be open-minded and ready to accept challenges. You will also be well structured, a strong communicator, attentive to detail, have a proven record in providing insights and feedback and collaborating for the further benefit of the team, the team's stakeholders and the bank.

Be prepared for the expectation of offering good ideas as well as executing and working hands on to see things through to completion. This role is based on-site in New York City with a current hybrid working schedule (employees may work from home up to 40% of the available working days each month).

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guides the team in being at our best – we imagine you share that vision with us.  

To succeed in this role, we believe that you:

• Have a high work capacity, enjoy working with others, are a trusted colleague and have an interest in developing both yourself and the people around you.
• Thrive on building close and long-term relationships, acting with the bank’s best interest in mind.
• Are proactive, self-driven and engaged with a high level of credibility.
• Are service-minded and have a deep understanding of compliance principles.
• Are analytical, structured and systematic in your ways of working.

Your experience and background:

• 5+ years of relevant transaction monitoring/AML investigations within a financial institution experience, with a minimum of 1-2 years leading a dynamic Transaction Monitoring team.
• Sound understanding of money laundering, terrorist financing and financial crime typologies.
• Proven experience leading or mentoring teams in an operational environment.
• Proficiency in Transaction Monitoring Systems (eg Actimize, Mantas, Prime).
• Excellent written and verbal communication skills.
• Strong people leadership and coaching skills.
• Strong analytical skills.
• Strong English skills both written and spoken.
• ACAMS Certification or equivalent preferred.
• Bachelor’s degree.

We are looking for a team player that inspires, role models, gets the job done and helps everyone around them in raising the bar.

Further Information

The Transaction Monitoring Team reports into Financial Crime Prevention, New York, which also includes Know Your Customer and Vendor Management.

Please note

This position will be based on-site in New York City and will be subject to local hiring terms and conditions.  To be considered for the role, the candidate must be eligible to work in the US either directly or via a visa-sponsorship - provided by the bank.  A hybrid work schedule is currently available.

Salary Range: USD $140,000 - $180,000

If this sounds like you, get in touch!

Next steps

Submit your application no later than 26/06/2026. For more information, you are welcome to contact Robert Lepre, SVP at Robert.lepre@nordea.com.

Nordea is an equal opportunity employer and is committed to creating a diverse and inclusive environment for all employees. All our employment decisions will be based on merit, qualifications, and business needs.