IT Infrastructure Specialist with Mainframe Experience in Cards Technology Application Management Te

Job ID: 27641 

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for a IT Infrastructure Specialist to support Consumer Cards Applications hosted on Mainframe platform to handle simple to complex incoming cases that require investigation work. 

About our team  

Welcome to the Cards Technology Application Maintenance team. We add value by support, maintenance, deployment and automation of multiple Nordea Cards applications to fulfill our customer’s needs. As an IT Infrastructure Specialist, you’ll play a valuable role in keeping Nordea operational and transforming our BizDevOps way of working. We are currently looking for IBM Mainframe skilled person to join our Team. This full-time role is based in Poland (3City, Warsaw, Łódź) or Finland (Helsinki) with hybrid work model. 

What you’ll be doing:

• You will be practicing BizDevOps, collaborating closely with business, development and other stakeholders
• You will automate operations and drive continual service improvement, based on application performance
• You will manage technical integrity, updates, releases and deployments of the application
• You will handle IT operations in line with ITIL best practices, including incident, change and problem management handling

Who you are 
  
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.   

To succeed in this role, we believe that you:

• Have the ability to learn quickly
• Are not afraid to take ownership of driven tasks
• Are result-oriented, have flexible and strong drive to deliver and a “can-do” attitude
• Are a team player, proactive, honest and dependable
• Understand data management technologies and business intelligence tools and processes
• Have excellent communication skills and demonstrate ability to work with distributed global teams. Are able to work both independently and collaboratively with others on complex technical issues

Your background and skills include: 

• Knowledge of mainframe systems and tools: Z/OS, IMS/DL1, JCL, COBOL, TSO/ISPF, mainframe networking, performance tuning, optimization 
• Proven experience of at least 3+ years of experience in mainframe operations or related roles
• Familiarity with mainframe monitoring tools
• analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues
• experience in the financial domain, preferably in card payment service

What we offer 
  
Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.   

Main benefits of working at Nordea (Poland):

• Pay package:
  • Salary: Informed by market levels
  • Pension: Employer pension programme (PPE) - 3.5% employer contribution (including life insurance)
  • Profit Sharing
  • One-Time Recognition Payments
  • Recommendation bonus
  • Cafeteria platform
  • Relocation package
• Work and personal life:
  • The Nordea Poland Seniority Benefit
  • Sports card
  • Paid parental leave
• Healthcare and insurances:
  • Medical care - various medical packages provided by Medicover available for Nordea's employees and family members
  • Life, accident, health insurance 

Main benefits of working at Nordea (Finland):

• Pay package:
  • Salary: Informed by market levels
  • Pension: According to market standard
  • Holiday Bonus
  • Profit Sharing
  • One-Time Recognition Payments
• Work and personal life:
  • Employee bank: Access to preferential prices on banking services
  • Vacation: Subject to accrual, up to 24-36 days
  • Additional paid days off
  • Volunteering: Opportunity to dedicate 2 days to voluntary work per year
  • Paid parental leave
• Flexible working hours and opportunity for hybrid work:
  • Depending on the position and agreement with the leader
  • Discount on services: fitness, wellbeing and lifestyle related discounts
• Healthcare and insurances:
  • In-house medical assistance in headquarters and Helsinki region (and private health care in the rest of Finland)
  • Statutory accident insurance for occupational or commuting accidents and life insurance
• Development and growth:
  • Grow towards your aspirations as we empower you to find your path and design your career the way you want it
  • A wealth of opportunities to evolve including diverse work tasks, job rotations and stretch assignments
  • Your own personal development plan to support your performance and aspirations
  • The expert support of leaders and colleagues through mentoring, feedback and ongoing dialogues with your leader
  • Professional development trainings and learning resources, including 5,000+ digital courses to support your continuous learning
     

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility. 

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch! 

Next steps

Submit your application no later than 10/01/2025.

We enable dreams and aspirations for a greater good.
 

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges. 

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy. 

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us. 

Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think."

For candidates in Finland: A security clearance will be performed for the person selected for this position.

For candidates in Poland: Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.

We reserve the right to reply only to selected applications.