Senior Network IT Infrastructure Specialist

Job ID:  27119

We are looking for a Senior Network Support Specialist in Warsaw to improve network support. You will get the chance to work in a team of over a dozen employees and external consultants to drive Nordea network support.

About our team
 

In this position you will be collaborating closely with Network Engineering (governance, security, architecture & design) team running projects & defining infrastructure’s future and the external company doing most of daily support operation work from India. You will focus on reducing the number and duration of major incidents, resource optimization (people's work, servers, licenses, etc.), improving support for other teams doing IT operation and development. The team will work in hybrid mode, at least 2 days per week from the office.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

What you’ll be doing  
 

Main responsibilities in this role:

• Diagnosing and troubleshooting issues, responding to incidents and quickly restoring services, delivering technical consultation to other units
• Defining, creating and ensuring following of standard operating procedures, ensuring compliance with policies from Engineering and Cybersecurity, patching, upgrading, hardening, monitoring

Who you are
  

This is the right role for you if you are:

• Result oriented, proactive in automation and optimization
• Analytical, accurate and taking care of details, caring for quality
• Taking ownership and delivering results
• Collaborative, having team player approach

Desirable experience and skills, you don't have to have them all, to be a good candidate:

• experience in managing at least a few hundreds of switches and routers in LAN and WAN
• experience in managing a big installations of load balancers, DWDMs, Wi-Fi access points, IPS-es, firewalls, VPN concentrators, management and monitoring tools for the above technologies
• skilled at daily network management 
• skilled at planning and controlling IT operations
• having proficiency in English, spoken and written B2
• experienced with working for a financial institution

What we offer  
  

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 08/12/2024.

The recruitment process consists of the following steps:  

• Preliminary CV selection  
• Phone conversation with the recruiter  
• Online interview with the hiring leader   
• Background check   

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.   

If you are an external consultant interested in this role and wish to apply please contact the hiring people leader for separate instruction on how to apply.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.   

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.  

We reserve the right to reply only to selected applications.