Senior Network Support Specialist

Job ID: 25002 
 

About this opportunity

We are looking for a Senior Network Support Specialist in Warsaw to improve network support. You will get the chance to work in a team of over a dozen employees and external consultants to drive Nordea network support. In this position you will be collaborating closely with Network Engineering (governance, security, architecture & design) team running projects & defining infrastructure’s future and the external company doing most of daily support operation work from India. You will focus on reducing the number and duration of major incidents, resource optimization (people's work, servers, licenses, etc.), improving support for other teams doing IT operation and development. The team will work in hybrid mode, at least 2 days per week from the office.
 
Who we look for

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, you should be:

• Result oriented, proactive in automation and optimization,
• Analytical, accurate and taking care of details, caring for quality,
• Taking ownership and delivering results,
• Collaborative, having team player approach.

  
Desirable experience and skills, you don't have to have them all, to be a good candidate:

• Experience in managing at least a few hundreds of switches and routers in LAN and WAN,
• Experience in managing a big installations of load balancers, DWDMs, Wi-Fi access points, IPS-es, firewalls, VPN concentrators, management and monitoring tools for the above technologies,
• Skilled at daily network management (diagnosing and troubleshooting issues, responding to incidents and quickly restoring services, delivering technical consultation to other units, etc.),
• Skilled at planning and controlling IT operations (defining, creating and ensuring following of standard operating procedures, ensuring compliance with policies from Engineering and Cybersecurity, patching, upgrading, hardening, monitoring, etc.),
• Having proficiency in English, spoken and written B2,
• Experienced with working for a financial institution.

If it sounds like you, get in touch!

Next steps

Submit your application no later than 26/09/2024. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.

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