Senior Operation Quality Specialist

Job ID: 5160

We are looking for a Developer to join our IT Continuity Management (ITSCM) team, working at the intersection of Power Platform, automation, and IT resilience.

In this role, you will build and evolve solutions that support IT Continuity processes—helping ensure that critical systems can be recovered during disruptions and that compliance, reporting, and data flows remain accurate and reliable.

In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.

About this opportunity

What you’ll be doing:

• Develop and maintain solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio) and related tools
• Build and enhance data flows, automations, and applications supporting IT Continuity processes such as reporting, tracking, and governance
• Support and improve IT Continuity tooling and repositories that are used across the organization
• Work on new features, bug fixes, and system stability for IT Continuity solutions
• Collaborate with stakeholders across IT Continuity Management, Projects, and Restore Testing teams
• Enable automation and data-driven improvements in areas such as compliance reporting, dashboards, and process tracking
• Participate in discussions, workshops, and initiatives to shape modern ways of working and tool adoption

The role is based in Warszawa. We work in hybrid mode, allowing employees for Home Office to a certain extent (upon generic Nordea guidelines and agreement with the line manager).

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Comfortable working with Power Platform tools
• Interested in automation, data, and process improvement
• Able to work with both technical and business stakeholders
• Curious, collaborative, and willing to work across multiple technologies
• Structured mindset with attention to data quality and reliability
• Are a great team player
• Are creative in UI/UX designing
• Are analytical by nature, you understand data foundation and dependencies
• Have excellent both interpersonal & communication skills 
• Have excellent English written and spoken skills (C1 level at least)

Your experience and background (all to be met): 

• Professional experience in developing solutions of Microsoft Power Platform, specifically: Power Apps, Power Automate, Power BI
• Professional experience in two at least of programming languages: SQL, R, VBA, DAX, Python
• Experienced in working with data of MS SQL Server, SharePoint Online, Dataverse etc.
• Master's degree in Science, Software Engineering, Mathematics, Statistics or similar
• Troubleshooting solutions and innovating
• Proven work experience with 3+ years in similar role

An advantage: holding the Microsoft Power Platform certificates.

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 31/07/2026.

For more information, you’re welcome to contact Ana Višnjić

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.